DPR 2004-2005
National Energy Board

• 1.1 Chairman’s Message
• 1.2 Summary Information
• 1.2.1 Raison d’être
• 1.2.2 Mandate and Regulatory Context
• 1.2.3 Operating Context
• 1.2.4 Results Framework
• 1.2.5 Agency Spending
• 1.2.6 Performance Against RPP Commitments
• 1.2.7 Parliamentary Committee Recommendations

• 2.1 Goal 1
• 2.2 Goal 2
• 2.3 Goal 3
• 2.4 Goal 4
• 2.5 Goal 5

• 3.1 Service Improvement Initiative
• 3.2 Government of Canada On-Line
• 3.3 Modern Comptrollership
• 3.4 Alternative Service Delivery
• 3.5 Sustainable Development
• 3.6 Purchasing and Contracting
• 3.7 Travel Policies
• 3.8 Regulatory Initiatives
• 3.9 Regulatory Reporting
• 3.10 Financial Information
• 3.11 User Fee Reporting
• 3.12 Evaluations and Reviews
• 3.13 Organizational Information

• 4.1 Legislation under which the National Energy Board has named responsibility
• 4.2 Cooperation with Others
• 4.3 Contact Information

List of Figures

• Figure 1: Managing for Results Framework
• Figure 2: Canadian Frontier Areas (COGO Act)
• Figure 3: Pipeline Ruptures and Incidents, 2000-2004
• Figure 4: Landowner Survey: Perception of Safety
• Figure 5: Landowner Survey: Proximity to Pipelines
• Figure 6: chievement of Desired End Results for Environmental Conditions
• Figure 7: Comparison of Export and Domestic Natural Gas Prices
• Figure 8: Comparison of Export and Domestic Oil Prices
• Figure 9: Alberta Dawn Price Differential vs. Alberta to Dawn Transportation Costs
• Figure 10: Average Cycle Time for Non-Hearing Facilities Applications (Section 58)
• Figure 11: Average Cycle Time for Electricity Export Applications
• Figure 12: Post-hearing Survey Feedback from Participants 2001-2005
• Figure 13: Overall Satisfaction with Process, Information and Interaction
• Figure 14: Employee Satisfaction
• Figure 15: Per Capita Cost of Regulation for Selected Regulators
• Figure 16: Gap Analysis of Service Quality
• Figure 17: Agreement/Importance Matrix
• Figure 18: NEB Organizational Structure

List of Tables

• Table 1: NEB Responsibilities
• Table 2: Resources Used
• Table 3: Safety Performance Indicators for COGO Act Regulated Companies
• Table 4: Major Releases to the Environment During Operation
• Table 5: Cycle Times and Service Standards
• Table 6: Comparison of Planned to Actual Spending
• Table 7: Summary of Voted Appropriation
• Table 8: Net Cost of Department
• Table 9: Sources of Non-Respendable Revenue