Heating, Cooling & Comfort - Choose a Products

• Moving into a brand new home? Make sure the area around the fireplace is thoroughly cleaned before you turn on the fireplace for the first time. Drywall dust and other contaminants can harm the fan, motors and burners.
• Have your fireplace inspected before its initial use - and continue to have it serviced on a regular basis.
• Carefully read the manufacturer's instructions before operating the fireplace for the first time.
• Check the manufacturer's instructions before adding or modifying a mantle or surround.
• Keep children and combustibles away from hot surfaces during operation.
• If the pilot light goes out, wait at least five minutes before attempting to relight it.
• Wait for the unit to cool completely before wiping the glass with a damp cloth.
• Keep fans and air-circulating passageways clean and clear.
• Install a carbon monoxide detector near your fireplace (unless you have a sealed direct-vent unit).
• Be alert for unusual odours or flames - signs that your fireplace is not working properly. If you smell gas, contact your gas company immediately. If servicing is needed, call your dealer or a qualified technician.
• Keep external wall vents (for direct-vent units) clear of debris and snow at all times.

Efficiency Tips

• If your fireplace has a pilot light, shut off the pilot during the summer or at any time during the heating season when you are not using the fireplace frequently.
• When the fireplace is operating, turn down your home's main thermostat when possible.
• If the fireplace is controlled by a thermostat, keep it at the lowest setting possible for an acceptable comfort level. Turn it right down when the fireplace is not in use.
• Keep the viewing glass clean to maximize radiant heat transfer.