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About the Department
Important Notices
Copyright/Permission to Reproduce
Materials on this Web site were produced and/or compiled by Citizenship
and Immigration Canada for the purpose of providing Canadians with direct
access to information about the programs and services offered by the Government
of Canada.
The material on this site is covered by the provisions of the Copyright Act,
by Canadian laws, policies, regulations and international agreements.
Such provisions serve to identify the information source and, in specific
instances, to prohibit reproduction of materials without written permission.
Non-commercial Reproduction
Information on this site has been posted with the intent that it be readily
available for personal and public non-commercial use and may be reproduced,
in part or in whole and by any means, without charge or further permission
from Citizenship and Immigration Canada. We ask only that:
- Users exercise due diligence in ensuring the accuracy of the materials
reproduced;
- Citizenship and Immigration Canada be identified as the source department;
and,
- The reproduction is not represented as an official version of the
materials reproduced, nor as having been made, in affiliation with or
with the endorsement of Citizenship and Immigration Canada.
Commercial Reproduction
Reproduction of multiple copies of materials on this site, in whole or
in part, for the purposes of commercial redistribution is prohibited except
with written permission from the Government of Canada’s copyright
administrator, Public Works and Government Services Canada (PWGSC). Through
the permission-granting process, PWGSC helps to ensure that individuals
/ organizations wishing to reproduce Government of Canada materials for
commercial purposes have access to the most accurate, up-to-date versions.
To obtain permission to reproduce materials on this site for commercial
purposes, please go to PWGSC’s “Applying
for Copyright Clearance on Government of Canada Works” page.
Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 4th Floor
Ottawa, ON
Canada
K1A 0S5 or
copyright.droitdauteur@pwgsc.gc.ca
Third-party Materials
Some of the materials and graphical elements found on Government of Canada
Web sites are subject to copyrights held by other organizations. This
is particularly true of sites that are jointly operated by a Government
of Canada institution and an external organization as part of a collaborative
arrangement. In such cases, some restrictions on the reproduction of materials
or graphical elements may apply and it may be necessary to seek permission
from the rights holder prior to reproducing the material.
To obtain information concerning copyright ownership and restrictions
on reproduction on this site, please contact:
Citizenship and Immigration Canada
Communications Branch
Ottawa, ON
K1A 1L1
Disclaimer
Some of the information in this website has been provided by external
sources. Citizenship and Immigration Canada is not responsible for the
accuracy, reliability or currency of the information provided by external
sources. Users wishing to rely upon this information should consult directly
with the source of the information.
Government of Canada Privacy Statement
The Government of Canada and Citizenship and Immigration Canada are committed
to providing Web sites that respect the privacy of visitors to the sites.
This document summarizes the privacy policy and practices for Citizenship
and Immigration Canada Web sites.
- Citizenship and Immigration Canada Web sites do not automatically
gather any specific personal information from you, such as your name,
telephone number or e-mail address. We would only obtain this type of
information if you supplied it by sending us an e-mail or registering
in a secure portion of the site.
- All personal information created, held or collected by this department
is protected under the federal Privacy Act. This means that at
any point of collection, you will be asked for your consent to collect
the information, and you will be informed of the purpose for which it
is being collected and how to exercise your right of access to that
information.
- Citizenship and Immigration Canada uses software programs to monitor
network traffic to identify unauthorized attempts to upload or change
information, or otherwise cause damage. This software receives and records
the Internet Protocol address of the computer that has contacted our
Web site, the date and time of the visit and the pages visited. We make
no attempt to link these addresses with the identity of individuals
visiting our site unless an attempt to damage the site has been detected.
- Citizenship and Immigration Canada does not normally use “cookies”
to track how our visitors use this site or to determine sites previously
visited. The system will notify you before any cookies are used so that
you may refuse them. (A “cookie” is a file that may be placed
on your hard drive by a Web site without your knowledge to allow it
to monitor your use of the site.)
- Information on individual visitors is used by Citizenship and Immigration
Canada employees who need to know the information in order to respond
to your request or to ensure the security of the system. We only share
the information you give us with other government departments if your
inquiry relates to those departments. We do not use the information
to create individual profiles, nor do we disclose the information to
anyone outside the federal government.
Questions or comments regarding this policy, or the administration of
the Privacy
Act at Citizenship and Immigration Canada, may be directed to
the Privacy Coordinator as follows:
Heather Primeau
Public Rights Administration
Citizenship and Immigration Canada
360 Laurier Avenue West, 10th Floor
Ottawa, Ontario
K1A 1L1
If you are not satisfied with our response to your privacy concerns,
you may contact the Office of the Privacy Commissioner at 1 (800) 282-1376
or through the Internet at www.privcom.gc.ca.
Official Languages
Citizenship and Immigration Canada respects the Official Languages Act
and relevant Treasury Board policies, and is committed to ensuring all
information on this site is available in both French and English. However,
users should be aware that some information from external sources is available
only in the language in which it was provided.
Official Web Sites
This Web site (www.cic.gc.ca) is the official Web site of the Department
of Citizenship and Immigration. On this site, you will find the official
procedures and kits necessary for applying for citizenship and immigration
services and visas. Supported by Foreign Affairs Canada, Canadian
missions and visa offices located outside of Canada operate Web sites that provide
region-specific information on immigration and citizenship matters.
Impostor Web sites are attempting to mislead members of the public
into thinking that they are official sites of Citizenship and Immigration
Canada (CIC) and Foreign Affairs Canada (FAC). These Web sites may attempt
to charge you for services that are otherwise free on the CIC Web site
or through the official Web sites of the Canadian
missions and visa offices abroad. They may also try to charge you for services that you may never
receive, or request that you pay their fees in cash by mail or by making
deposits to personal bank accounts. These methods are contrary to the
official procedures for the payment of CIC services. Sending any personal
or biographical information to impostor or non-official Web sites could
also result in identity theft or fraud.
Applications for visas to Canada (also available on Canadian mission
and visa office Web sites) must be submitted to Canadian missions or
visa offices.
For services provided in Canada, check CIC’s On-Line
Services for
the appropriate procedures for payment. For services offered outside
of Canada, the procedures for payment will be provided by the Canadian
mission where you apply.
Web sites operated by accredited immigration
representatives provide
legitimate and useful immigration information and services. However,
regardless of the content of any other Web sites, CIC does not endorse,
recommend or sponsor any information or material posted at such sites.
If you have any questions on how to apply officially for CIC services
from within Canada, please call the CIC
Call Centre at 1 888 242-2100. From outside Canada, check with your nearest Canadian
mission or visa office. |
