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You are viewing a preserved web page, collected by Library and Archives Canada on 2006-10-27 at 19:25:16. The information on this web page may be out of date and external links, forms, search boxes and dynamic technology elements may not function. See all versions of this preserved page.
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Passport Canada
 
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Satisfaction Survey
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Feedback Questionnaire

Tell us what you think! As a Passport Canada client, your opinions about our Web site will help us continue to improve it and ensure that it meets your needs and those of other users in the future. Please find below a brief survey about the site. Your feedback would be very much appreciated. All responses will be kept confidential.The survey should take you no more than 5 minutes to complete.Thank you!

  1. How did you get to Passport Canada Web site?

  2. What was the purpose of your visit to the Web site today?

  3. Which of the following best describes you?

  4. At the home page of the Web site, how clear was it to you which of the four categories you should select? (Canadian in Canada; Canadian in the United States and Bermuda; Canadian abroad; Non-Canadian in Canada)





  5. Please rate the Passport Canada Website in term of each of the following by indicating your level of satisfaction.

      Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
    Travelling through the site
    Ease of printing forms
    Clarity of language
    Usefulness of frequently-asked questions
    Visual appearance of the Web site
    Amount of information provided
    Web site overall

  6. Did you find all the information you were looking for on the Passport Canada Web site?


  7. Please indicate the level of usefullness of the overall website:





  8. If you could change one thing about this Passport Canada Web site what would it be?

  Updated: 2006-05-05 Top of page Important Notices