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Protection
of Personal Information at the CBC
The CBC Privacy Coordinator is accountable for
the CBC’s policies and practices, with respect
to the management of personal information, and
is the individual to whom complaints and inquires
can be forwarded.
Meg Angevine
Privacy Coordinator
Canadian Broadcasting Corporation
181 Queen Street,
Ottawa, Ontario
K1P 1K9
Mailing Address
CBC Head Office
P.O. Box 3220, Station C
Ottawa, Ontario K1Y 1E4
Tel. (613) 288-6165
Fax (613) 288-6166
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Privacy on the
Internet
This privacy statement is applicable to all CBC
web-sites.
The CBC respects the privacy of its Internet
users and will protect that privacy as vigorously
as possible.
CBC does not collect information that personally
identifies individuals except when individuals
provide such specific information on a voluntary
basis. There may be occasions where specific personal
information is requested before an individual
can enter certain sections of a CBC site. For
example, registration is needed to enter the Fantasy
Pool of the Hockey Night in Canada site or to
participate in any CBC online forum. This kind
of registration helps us to ensure that content
standards on these sections of the site are rigorously
upheld or that contact can be made with prize
winners. Information requested in order to personalize
the CBC.ca homepage or any other CBC site section
would be a similar example.
In all such cases, CBC will collect only information
that is voluntarily provided by the user and undertakes
that such information will be kept strictly confidential.
Individual information provided to the CBC to
gain access to any CBC site will not be sold or
made available to a third party.
CBC does reserve the right, however, to perform
statistical analyses of user behaviour and characteristics,
in order to measure interest in and use of the
various sections of its sites so as to improve
design and navigation and to gather marketing
information. Only aggregated data from these analyses,
not individual data, will be used for this purpose.
As well, users should be aware that certain non-personal
information and data may be automatically collected
by the CBC through the operation of what are called
"cookies". "Cookies" are small
text files that identify an individual computer's
browser entering a web site. They allow the site
to track that browser's movement through the site
over several sessions. Through cookies, a web
site can recognize repeat users, facilitate the
user's access to and use of the site and allow
a site to track usage behaviour that will allow
content improvements. The CBC uses cookies only
for the above-mentioned purposes and will not
use them to identify users or to track non-CBC
usage.
If you do not want a cookie placed on your computer
by the CBC, you may disable cookies altogether
by modifying the Preferences section of your Netscape
or Internet Explorer browser (under Edit/Preferences/Advanced).
Note that it is possible that some aspects of
CBC sites may be unavailable to you if you choose
this option.
If you have no problem accepting cookies, but
wish to be informed of their appearance, you may
turn on a warning prompt by modifying the cookie
warning section in Edit/Preferences/Advanced.
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Third Party
Advertising
The ads appearing on this Web site are delivered
to you by DoubleClick, our Web advertising partner.
Information about your visits to this site, such
as number of times you have viewed an ad (but
not your name, address, or other personal information),
is used to serve ads to you. For more information
about DoubleClick, cookies, and how to "opt-out",
please visit
 http://www.doubleclick.net/us/corporate/privacy.
CBC
does not endorse and is not responsible for the
content of external sites. Links will open in
new window.
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Third Party Cookies
In the course of serving advertisements to this
site, our third-party advertiser may place or
recognize a unique cookie on your browser.
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References
Personal Information Protection and Electronic
Documents Act Corporate Records and Information
Management Procedures Corporate Retention Schedules
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Definitions
The Personal Information Protection and Electronic
Documents Act is described as:
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An Act to support and promote electronic
commerce by protecting personal information
that is collected, used or disclosed in certain
circumstances, by providing for the use of
electronic means to communicate or record
information or transactions and by amending
the Canada Evidence Act, the Statutory Instruments
Act and the Statute Revision Act. |
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The term record includes any
correspondence, memorandum, book, plan, map, drawing,
diagram, pictorial or graphic work, photograph,
film, microform, sound recording, videotape, machine
readable record, and any other documentary material,
regardless of physical form or characteristics,
and any copy thereof.
The term personal information
is defined as information about an identifiable
individual but does not include the name, title
or business address or telephone number of an
employee of an organization.
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1.
Statement of Policy
It is the policy of the CBC to control the collection,
use, and disclosure of personal information in
accordance with all requirements set out in the
Personal Information Protection and Electronic
Documents Act. In certain circumstances personal
information may be collected, used, or disclosed
without the knowledge and consent of the individual.
Exemptions include, but are not limited to personal
information gathered for:
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Legal, medical, or security reasons.
Detection and prevention of fraud or for law enforcement.
Journalistic, artistic or literary purposes if its use is confined to those purposes.
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1.1 Requirements
The following requirements shall be met
by CBC unless exempted by the Personal Information
Protection and Electronic Documents Act.
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1. Accountability
The CBC is responsible for personal
information under its control and
shall designate a Privacy Coordinator
to be accountable for the CBC's compliance
with the Act.
2. Identifying Purposes
The purposes for which personal information
is collected shall be identified by
the CBC at or before the time the
information is collected.
3. Consent
The knowledge and consent of the individual
are required for the collection, use,
or disclosure of personal information.
4. Limiting Collection
The collection of personal information
shall be limited to that which is
necessary for the purposes identified
by the CBC.
5. Limiting Use, Disclosure
and Retention
Personal information shall not be
used or disclosed for purposes other
than those for which it was collected,
except with the consent of the individual
or as permitted by law. Personal information
shall be retained only as long as
necessary for the fulfillment of those
purposes.
6. Accuracy
Personal information shall be as accurate,
complete, and up-to-date as is necessary
for the purposes for which it is to
be used.
7. Safeguards
Personal information shall be protected
by security safeguards appropriate
to the sensitivity of the information.
8. Openness
The CBC shall make readily available
to individuals specific information
about its policies and practices relating
to the management of personal information.
9. Individual Access
Upon request, an individual shall
be informed of the existence, use,
and disclosure of his or her personal
information and shall be given access
to that information. An individual
shall be able to challenge the accuracy
and completeness of the information
and have it amended as appropriate.
10. Challenging Compliance
An individual shall be able to address
a challenge concerning compliance
with the above principles to the designated
individual or individuals accountable
for the CBC's compliance.
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1.2 Responsibility
All CBC employees, who collect,
maintain and/or use personal information,
are responsible for insuring that the collection,
use and disclosure of this information is
carried out in accordance with this policy
and relevant procedures.
The Corporate Secretariat is the department
responsible for supervising compliance with
the legislation and for initiating procedures,
guidelines and schedules that will be developed
to effect this policy.
The Privacy Coordinator is accountable for
the CBC's policies and practices, with respect
to the management of personal information,
and is the individual to whom complaints
and inquiries can be forwarded.
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2. Operating
Principles
All questions related to the interpretation and
application of this policy should be directed
to the Privacy Coordinator.
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Privacy
Standards
CBC's privacy provisions are based on
the CSA International's Model Code for the Protection
of Personal Information, recognized as a national
standard in 1996. The standard addresses the ways
in which organizations collect, use and disclose
personal information. It also addresses the rights
of individuals to have access to their personal
information and to have it corrected if necessary.
The code's 10 principles are:
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Accountability
An organization is responsible for personal
information under its control and shall
designate an individual or individuals who
are accountable for the organization's compliance
with these principles.
Identifying Purposes
The purposes for which personal information
is collected shall be identified by the
organization at or before the time the information
is collected.
Consent
The knowledge and consent of the individual
are required for the collection, use or
disclosure of personal information, except
where inappropriate.
Limiting Collection
The collection of personal information shall
be limited to that which is necessary for
the purposes identified by the organization.
Information shall be collected by fair and
lawful means.
Limiting Use, Disclosure, and Retention
Personal information shall not be used or
disclosed for purposes other than those
for which it was collected, except with
the consent of the individual or as required
by law. Personal information shall be retained
only as long as necessary for the fulfilment
of these purposes.
Accuracy
Personal information shall be as accurate,
complete, and up-to-date as is necessary
for the purposes for which it is to be used.
Safeguards
Personal information shall be protected
by security safeguards appropriate to the
sensitivity of the information.
Openness
An organization shall make readily available
to individuals specific information about
its policies and practices relating to the
management of personal information.
Individual Access
Upon request, an individual shall be informed
of the existence, use and disclosure of
his or her personal information and shall
be given access to that information. An
individual shall be able to challenge the
accuracy and completeness of the information
and have it amended as appropriate.
Challenging Compliance
An individual shall be able to address a
challenge concerning compliance with the
above principles to the designated individual
or individuals accountable for the organization's
compliance.
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