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CLF for the Internet - Official Languages,

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Standard 7.9

Federal institutions must ensure that their content posted on a site that represents a collaborative arrangement complies with the official language requirements that would apply if the site were strictly the site of the office in question.

Rationale

The content for which a federal office is responsible must be clearly identified for the public and must respect official languages requirements.

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Interpretation

All offices in the National Capital Region as well as head or central offices of institutions are required to serve the public, or provide their information or communications to the public, in both official languages; the sites of these offices have the same obligation.

Offices not covered by the above must provide their communications in both official languages when they come under criteria in the Official Languages (Communications with and Services to the Public) Regulations. Both the legal text of the Regulations and a description of its provisions can be found at: http://www.hrma-agrh.gc.ca/ollo under the title "legislation".

Offices with the obligation to serve the public in both official languages are listed in Public Service Human Resources Management Agency's system known as Burolis.

There is also a Treasury Board Directive to complement the Official Languages Act, the Regulations and it's Policy on the Use of Official Languages for Communications with and Services to the Public entitled Directive on the Use of Official Languages on Web Sites.

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Last updated: 2004-03-05
Date reviewed: 2003-11-06
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