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Virtual Museum of Canada (VMC)
Community Memories Program

Program Guidelines

(January 2007)

(Full document available in Word and PDF formats)

TABLE OF CONTENTS

CONTEXT

THE MISSION OF THE VIRTUAL MUSEUM OF CANADA

OPERATING PRINCIPLES

VIRTUAL MUSEUM PROGRAMS

THE COMMUNITY MEMORIES PROGRAM

Objectives
Program Overview
Eligibility
Criteria for Investment
Investment

Translation
First Venture into Technology
Community Memories Requirements

ANNEX A

Guidelines for Calculating Costs/Values - Translations



CONTEXT

The Virtual Museum of Canada (VMC) is part of a broad strategy on the part of the Government of Canada to ensure Canadian cultural content in the online environment. The VMC links the collections and exhibits of over 1000 museums for online access by Canadians and international audiences.

The Community Memories Program described in these guidelines complements the Virtual Museum of Canada Investment Program1. In supporting smaller museums in the development of online local history exhibits, the Community Memories Program creates additional opportunities for Canadians to share their heritage with one another.

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THE MISSION OF THE VIRTUAL MUSEUM OF CANADA (VMC)

"Engaging audiences of all ages in Canada's diverse heritage through a dynamic Internet service freely available to the public in French and English."

The VMC is a collaboration between Canadian museums of all sizes and the Canadian Heritage Information Network that includes:

  • a branded collection of high-quality content and features developed by museums and their partners;
PLUS
  • the Virtual Museum search engine that helps audiences identify the branded content wherever it is located and that showcases certain content on a dynamic basis.

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OPERATING PRINCIPLES

The Virtual Museum of Canada is based on six equally-important operating principles:

  • collaboration and connectivity;


  • value for Canadian society;


  • diversity;


  • quality content;


  • development of enduring skills;


  • professional standards.

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VIRTUAL MUSEUM PROGRAMS

In support of the mission and vision, the Virtual Museum of Canada:

  • ensures diverse Canadian choices by investing in museum content development through the VMC Investment Program and the Community Memories Program;


  • connects Canadians with dispersed heritage content by developing and maintaining the VMC hub and search engine;


  • encourages excellence and builds capacity by fostering the development of skills;


  • projects Canadian interests and values by promoting the Virtual Museum within Canada and internationally.

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THE COMMUNITY MEMORIES PROGRAM

Objectives

The objectives of the VMC's Community Memories Program are to:

  • create a national online portrait of Canada's history by connecting individual local histories;


  • engage Canadians in sharing their personal heritage with others;


  • stimulate community/museum partnerships in the development of online local history exhibits; and


  • strengthen the capacity of smaller museums to create digital content for use on the World Wide Web and in local programming.

Program Overview

In creating Community Memories exhibits, museums work with individuals and groups within their communities to explore particular aspects of their local history. Together, they engage in telling the stories about their community and in doing so, share their personal heritage with others. For the purposes of this program, a community is defined as being a group that shares a common history or interest and that may be situated in a specific location in Canada.

Community Memories exhibits present artifacts in the context of people and places. Individual exhibits should have a clearly defined subject. Examples include the main industry of a particular community, a significant historical event, traditional crafts or ways of life, early settlers, the impact of major world events or the experiences of immigrants. Storylines are also an essential part of an exhibit. It is through the storylines that the museum really gets to tell the community's story and lead viewers along a specific path through the exhibit.

The exhibit tells a unique story rooted in time and place. It offers a glimpse into the events and the people that shaped a community. Essential to sharing your story are the exhibit storylines. Like chapters in a book, each storyline is a smaller story of interest under the umbrella of the exhibit. Museums will play an important role by leading viewers along a particular path through the exhibit records and tell your community's story.

To create a Community Memories exhibit, museums must use the Community Memories software supplied by CHIN without charge. The software can be used to create an unlimited number of individual exhibits. Please note that the software is not a general Web authoring tool and cannot be used to create a Web site. Rather, it is a template specifically structured to ensure a common look and feel for the Community Memories exhibits. To familiarize yourself with the Community Memories software, please consult Software on the CHIN Web site. Museums that wish to take a more individual approach to the creation of virtual exhibits or that are interested in creating educational content are encouraged to respond to Calls for Proposals from other VMC Investment Programs.

A Community Memories exhibit draws on photographs and documents owned by individuals as well as objects and images that may be owned by the museum itself. It includes oral and textual reminiscences to bring the images to life. Museums may also include video clips that help tell the community's story. The Community Memories software that CHIN supplies to participating institutions makes it easy to integrate the various types of information.

The Community Memories  software also has features that will enable museums to run a "slide show" of the exhibit for local programming purposes. The desktop software used to create the Community Memories exhibits cannot be used directly to display the exhibits on the World Wide Web. A special application for this purpose has been developed to run on CHIN's server, where all Community Memories exhibits will be hosted. Members can present their exhibits as part of their own Web sites, if they wish, through a link to the CHIN server.2 Museums can also publish their own exhibit "Viewer" CD/DVDs which may then be reproduced to sell.

Community Memories exhibits are hosted by CHIN and presented in the Community Memories section of the VMC Web site. Online visitors are able to view the exhibits individually and are also able to explore themes that are represented across multiple exhibits (e.g. the experiences of farming communities across Canada). Because the Community Memories software uses predefined terms to classify images and documents, these classified elements of Community Memories exhibits are automatically searchable in both English and French. Participating museums are not required to translate reminiscences or other textual material of their exhibits but may choose to do so to serve a wider audience.

Eligibility

Calls for proposals will be issued on an annual basis. To be eligible for consideration, museums submitting proposals must meet both of the following criteria:

  • be public, not-for-profit museums3 that have demonstrated their commitment to work collaboratively with colleagues across the country by becoming Basic or Contributing members of the Canadian Heritage Information Network and the Virtual Museum of Canada; and


  • be institutions with no more than five full-time paid staff. Institutions that are entirely volunteer-run or whose communities are not defined geographically are included in this criterion.

CHIN/VMC member institutions with more than five full-time paid staff members may request a copy of the Community Memories software but are not eligible for financial investment under this program. Interested member institutions must submit a completed the Community Memories proposal form during an open call. To obtain the necessary documents, please consult the Proposal Form.

Decisions concerning the selection of proposals will be made by the Director General of CHIN based on advice from the VMC Programs Secretariat. CHIN may seek advice from external sources in this process. It is important to note that due to the Program's limited budget, not all eligible proposals may be approved for investment. Priority will be given to proposals that have the strongest community partnerships and intergenerational participation.

Criteria for Investment

CHIN's evaluation of proposals will be based on the following criteria:

1.  Evidence of exhibit planning including:

  • clearly defined subject that explores a particular aspect of the community's history or way of life (Description of proposed exhibit);
  • summary of planned content;
  • identification of content sources including types of contents (e.g. images, text, audio, community interviews, other media) and content providers (e.g. museum, associations, groups, schools, etc.);
  • workplan for the production of the exhibit.
    Note: an exhibit must be completed and submitted to CHIN within 9 months of the signature of the

contract between CHIN and the museum;

  • proposed uses of exhibit material beyond the Virtual Museum of Canada.

 

2.  Degree to which the development of the exhibit will involve the community (e.g. volunteers, schools, libraries, Legion, community organizations). Priority will be given to proposals that have the strongest community partnerships and/or an intergenerational dimension in the creation of content.



3. Plans to publicize the exhibit within the community both during exhibit development and following the completion of the exhibit.

Investment

The Community Memories Program is not a Grants and Contribution program. To fulfil the program objectives, CHIN will enter into contracts with selected member institutions for the creation of a Community Memories exhibit.

The standard investment for a museum's first Community Memories exhibit is $5000. This amount is sufficient to engage local communities in the exhibit development process and to cover any related production expenses

4 . The Community Memories software and user manual are supplied by CHIN without charge.

CHIN will be pleased to consider proposals for subsequent productions and will provide $2500 for each additional exhibit selected for investment.

Translation

Museums that wish to translate their exhibits in the other official language may submit a proposal for translation costs only after the exhibit has been completed in the first language. To obtain the necessary administrative and technical procedures, museums must contact the program administration. Costs should be calculated using the formula in Annex A. Investment in translation of a single exhibit will not exceed $2500.

 

First Venture into Technology

For many heritage institutions, developing an online exhibit under the Community Memories Program is their first step in creating digital content.


By committing to the development of an online exhibit, small institutions can not only enhance the technological skills of their staff and volunteers, they can simultaneously promote the acquisition of multimedia production and project management skills. It also enables museums to forge closer ties with their communities by getting people of all ages involved in the production process. By generating interest in the shared history covered by the exhibit, a Community Memories project increases pride in the community and interest in the museum’s activities.

The technological knowledge that is acquired is transferable and closely related to the digital preservation of collections. Some have been taking advantage of the skills gained to catalogue the artefacts in their collections. Many CHIN members have decided to place the data in Artefacts Canada5, making their cultural and natural resources available to Canadian and international heritage professionals and general audiences. Other institutions have decided to place their data in online directories. Institutions often are able to apply what they have learned to planning more ambitious digitization projects, such as museum Web site development and to the digitization of their own museum collections. After their involvement in their Community Memories production, some CHIN members decide to create a virtual exhibit that is broader in scope, under the aegis of the VMC Investment Program.

By participating in the Community Memories Program, heritage institutions can make use of what they learn in many different ways. In addition to the newly acquired technological skills, they are finally able to share their local history and heritage with local, Canadian and international visitors to the VMC and via CD-ROM. The online exhibit gives greater access to collections that would otherwise be too delicate to handle or place on permanent exhibit. Lastly, the CHIN email feedback system makes it possible for small institutions who have just gone online to communicate with virtual visitors.

Community Memories Requirements

  • Community Memories exhibits must be developed using the Community Memories software.


  • Software distributed by CHIN cannot be reproduced, adapted or redistributed in any manner whatsoever.


  • Community Memories exhibits must contain a minimum of 100 images and qualifying text as well as any associated oral, video content together with at least one storyline that organizes exhibit elements in a narrative fashion. To find out more about storylines, please consult Create many exhibits and stories.


  • Transcriptions or summaries of oral reminiscences and other audio material must be included to ensure accessibility for those with hearing disabilities.


  • Rights to include material in exhibits must be obtained. CHIN will supply sample rights clearance forms as a guide for community content providers (individuals and/or organizations). Museums requiring additional legal advice should consult their institution's legal counsellor.


  • A 250 word summary of the exhibit must be provided in electronic form once the exhibit has been completed for inclusion in the Community Memories landmark. This may be submitted on the exhibit CD or by email to service@chin.gc.ca. CHIN reserves the right to modify the summary prior to its posting on the VMC site.
  • Community Memories exhibits must be hosted on CHIN's server. Museums may obtain the complete URL to create a link from their Web site to their Community Memories exhibit.


  • Museums are responsible for responding to public feedback concerning their exhibits. An e-mail address must be supplied to CHIN for feedback messages when exhibits are completed.

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ANNEX A

 

Guidelines for Calculating Costs/Values

Translation


Depending on the translator, fees may be established on a hourly or per-word basis. For the verification of a translation, an hourly rate would be the norm. It should be noted that the speed and accuracy of translation is directly affected by the quality of writing in the original language. It may therefore be cost-effective to have the original version reviewed by an editor prior to translation. Similarly, a bad translation will require more time and effort in a verification phase. All estimates, therefore, should be treated as approximations.

Hourly rates: approximately $75.00 (estimated number of words per hour for translation: 210; estimated number of words per hour for verification: 500)

Per word: approximately 30¢

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1 For more information on the VMC Investment Program, please consult the CHIN Web site at www.chin.gc.ca    (Back)

2 Museums that wish to link their Community Memories exhibit to their own Web sites should contact CHIN to obtain the complete URL.    (Back)

3 Not-for-profit permanent establishments, exempt from federal and provincial government income taxes, open to the public and administered in the public interest, for the primary purpose of conserving and preserving, studying, interpreting, assembling and exhibiting to the public, for its instruction and enjoyment, objects and specimens of educational and cultural value, including artistic, scientific (whether animate or inanimate), historical and technological material. Museums thus defined include art galleries, art exhibit centres, botanical gardens, zoological parks, aquaria, planetaria, historical society museums and historical houses, preservation projects, and sites which meet the requirements set forth in the preceding sentence.   (Back)

4 CHIN will provide information concerning recommended hardware and software configurations. To receive Help Desk support from CHIN during the exhibit development process, museums must use these hardware and software configurations. CHIN cannot guarantee that the Community Memories software will work with other configurations.   (Back)

5 Artefacts Canada is a database managed by CHIN. It contains a collection of approximately 4 million records and 450,000 images from almost 200 museums across Canada. CHIN member institutions contribute data regularly with a view to sharing their museum collections with heritage professionals both in Canada and abroad.   (Back)



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