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Opening Hours

Registration Desk
8:30 a.m. to 5:00 p.m., Monday to Friday, except statutory holidays

Reference Services Room (2nd floor)
8:30 a.m. to 5:00 p.m., Monday to Friday, except statutory holidays

Reference Collection Room (2nd floor)
8:30 a.m. to 5:00 p.m., Monday to Friday, except statutory holidays

Textual Documents Consultation Room (3rd floor)
8:00 a.m. to 11:00 p.m., daily

Restricted Documents Consultation Room (3rd floor)
8:00 a.m. to 11:00 p.m., daily

Jacob M. Lowy Collection Room (2nd floor)
9:00 a.m. to 5:00 p.m., Monday to Friday, except statutory holidays

Special Collections Consultation Room (3nd floor)
8:30 a.m. to 5:00 p.m., Monday to Friday, except statutory holidays

Audiovisual Documents Consultation Room (3rd floor)
8:00 a.m. to 11:00 p.m., daily

Microforms Consultation Room (3rd floor)
8:00 a.m. to 11:00 p.m., daily

Self-Serve Digital Copying Room (3rd floor)
8:30 a.m. to 5:00 p.m., Monday to Friday, except statutory holidays

Canadian Genealogy Centre (3rd floor)
8:00 a.m. to 11:00 p.m., daily

Live Chat Service
11:00 a.m. to 12:00 p.m. and 2:00 p.m. to 4:00 p.m., Eastern Standard Time, Monday to Friday, except statutory holidays

Telephone or TTY
8:30 a.m. to 5:00 p.m., Eastern Standard Time, Monday to Friday, except statutory holidays

Exhibition Rooms (Ground floor)
9:00 a.m. to 10:00 p.m., daily