Directions for Change

Section 3:
What supporting strategies will enable us?

3.1 Being outcome-focused

LAC aims to be an institution that is clear about its vision and purpose, and that knows its desired outcomes and how to measure them. We will strengthen our strategic and performance measurement capacity.

Outcomes as the basis for corporate decisionmaking

LAC will recognize that our performance and value must be assessed not on the bases of inputs, activities, and outputs, but on the results we achieve-the impacts for our clients and partners, the positive societal outcomes we achieve for Canadians. We must be able to demonstrate that every activity we do, every partnership we enter into, every program we develop or service we provide, is contributing in a measurable way to the achievement of a specific purpose linked to our mandate and beneficial to Canadian society.

To achieve this, philosophies must be collaborative: we must share "turf," share ownership of issues, and share leadership in finding, resourcing, and implementing solutions. Management Board will be supported by a governance structure that will foster integrated and horizontal approaches to planning, policy and decision-making.

Sound management information

We will build and nurture our capacity to read the environment and define directions for the new institution. We will also put in place the tools and data-gathering mechanisms to ensure that decisions are informed by reliable management information of all kinds-financial, human resource, environmental and performance-based. Our priorities will be determined by their relevance to LAC's mission and vision; we will make strategic investment based on a long term view, in order to generate value for Canadians.

Effective management practices

Frameworks to facilitate sound management practices, including risk management, accountability and integrated performance measurement, will be implemented across the organization. LAC will ensure that all areas of the organization are aware of modern management practices, and that they have the tools, training, and capacity to act on their responsibility. Management Board, as the key decision-making body of LAC, will focus on strategic corporate outcomes.

We will change our culture from one that sees itself as chronically resource deficient to one that sees itself as able to invest the resources it has where it will achieve the greatest impact. Like all public organizations, we must set priorities and make sound, strategic choices that are in the public interest.

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