Benefits

The goal of Virtual Reference Canada is to improve the flow of information by creating a network of libraries, information centres and other research institutions. VRC aims to provide users with the best possible answers to their ever-increasing and more challenging questions.

As information professionals, we are in the business of providing responses to meet our users' needs. To accomplish this, we surround ourselves with the best possible tools and resources available.

VRC will enable your institution to :

	extend the reach of local reference staff to encompass information resources and staff expertise available in other institutions;
	expand library services beyond physical boundaries by providing access to a network of qualified institutions;
	empower end-users by offering them a single point of access to a wealth of information;
	accept a wider range of questions from your users;
	expand your user community and increase user satisfaction;
	take part in an innovative and collaborative project resulting in new ways of engaging staff, solving problems and redefining reference services;
	brand local information services by putting local resources squarely in front of the end-user; and
	increase your institution's visibility within the community.