Online Requests for Business

This service allows Business clients to electronically ask for certain financial actions to be processed on an account. Since financial requests require personal account review, they must be processed manually. Each request will be promptly forwarded to the appropriate office for action.

This service also accepts requests for the following communication based items:

• customized statements
• additional remittance vouchers
• copies of previously issued communication items
• account mailing instructions

Where possible, the system will action these requests within 24 hours of receipt. If the system is unable to automatically respond, requests will be forwarded to the appropriate tax centre for processing.

If any of the Online Requests result in the generation of correspondence, it will be issued through regular mail.

Use this service to make online requests for GST/HST, corporate or an other levies account.

Online Requests is not intended for general business enquiries. For such enquiries, call 1-800-959-5525 (for Softwood Lumber enquiries call 1-800-935-0313) or see Business.

Do not use this feature to:

• make general business enquiries
• make change of address requests
• make non-account related enquiries

For more information, see About Online Requests.