Classroom Courses

The Canada School of Public Service is the common learning service provider for the Public Service of Canada and helps ensure that all public service employees have the knowledge and skills they need to deliver results for Canadians.

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Alphabetical Listing   View all Courses

All Classroom CoursesAboriginal Issues and Self-Government (S113)Access to Information (I704)Accounting 101: An Introduction (F099)Accounting and Control of Expenditures (F601)Administrative Assistants: Maximizing Your Role (T606)Assistant Deputy Ministers’ Orientation (G221)Basic Skills in English Writing (T009)Basic Skills in French Writing (T019)Building Decks (T035)Business Analysis (F106)Canada in the World: An Introduction (G205)Career Planning (P606)Client Service and Communication Part I (P913)Client Service and Communication Part II (P918)Coaching and Tutoring in Organization and Cla(...) (P920)Coaching for Effective Leadership (D101)Conducting Structured Interviews (P502)Coordination of Organization and Classificati(...) (P917)Corporate Governance for Federal Crown Corpor(...) (F105)Creating a Respectful Workplace (T916)Creating a Respectful Workplace (Second Langu(...) (T917)Creating Your Personal Learning Plan (P012)Developing a RMAF/RBAF for Grants and Contrib(...) (F408)Developing a Statement of Work and Selection (...) (M711)Developing Work Plans and Budgets (F706)Diffusing Crises When Dealing with Difficult (...) (T024)Disposal of Surplus Moveable Crown Assets and(...) (M715)Diversity: Vision and Action (G114)Duty of Care - Pilot Course (R002)Effective Decision Making (T904)Effective Presentations (T010)Engaging Citizens, Partners and Stakeholders (Z119)Evaluating Communications Programs and Services (T720)EX Orientation (G202)Executive Group Pre-Retirement Seminar (D201)Financial Literacy in a Government Environment (Z116)Financial Planning in the Federal Government (F717)Fundamentals 1: Introduction to Materiel Mana(...) (M704)Fundamentals 1: Introduction to Procurement (M718)Fundamentals 1: Introduction to Real Property(...) (M721)Fundamentals 1: Overview of Materiel Management (M705)Fundamentals 1: Overview of Procurement (M719)Fundamentals 1: Overview of Real Property Man(...) (M005)Fundamentals 2: Legal and Policy Environment (...) (M714)Fundamentals 3: The Machinery of Government a(...) (M716)Fundamentals of Budget Formulation and Control (F002)Gender-Based Analysis (GBA) Policy Training (T114)Government Accounting Concepts and Principles (F104)Grants and Contributions Management (F405)How Ottawa Works (G203)How Washington Really Works (Z114)Human Resources Planning (P702)Improving Listening Skills (T022)Informal Discussion in the Appointment Process (P107)Information Management: Assessment and Evaluation (I210)Information Management: Environment and Visio(...) (I110)Information Management: Legal and Policy Framework (I120)Information Technology Infrastructure Library(...) (I730)Instructional Design of a Learning Activity (V706)Integrated HR and Business Planning (P100)Integrated HR and Business Planning for Senio(...) (P099)Integrated Information Management (I310)Interactive Reading in French (B104)Internal Policy Development (T724)International Executive Leadership, Reflectio(...) (F101)Interpersonal Communication Skills (P607)Introduction to Human Resources (P001)Introduction to Human Resources for New Human(...) (P002)Introduction to Regulating (R001)Introduction to Risk Management (C210)Investigating Harassment Complaints (T703)Labour Relations for Human Resources Advisors (P703)Labour Relations: Principles and Practices fo(...) (G244)Leadership: Reflection and Action (G305)Leading a Diverse Workforce (D103)Leading for Results (G306)Leading In Time of Crisis (Z118)Leading Information Management (I330)Leading Policy (G106)Leading Scientific Teams (G100)Leading Strategically: Shaping the Future of (...) (P113)Leading Transitions (S208)Learning and Career Decisions: Taking Charge (G218)Living Leadership - The Executive Excellence (...) (G108)Managing Contractual Phases (M720)Managing Government Communications (I711)Managing Government Information Throughout it(...) (I220)Managing Harassment Complaints (T704)Managing Human Performance (G215)Managing Project Communications (14 PDU) (I725)Managing Project Cost (14 PDU) (I723)Managing Project Human Resources (14 PDU) (I727)Managing Project Integration (14 PDU) (I720)Managing Project Procurement (14 PDU) (I728)Managing Project Quality (14 PDU) (I724)Managing Project Risk (14 PDU) (I726)Managing Project Scope (14 PDU) (I721)Managing Project Time (14 PDU) (I722)Managing Public Funds (G243)Managing Stress Effectively (T013)Managing the Contract for Services (M404)Managing Your Time (T605)Mediating Conflict (T905)Mikawiwin: Leadership and Aboriginal Affairs (S114)Negotiating Skills (T006)Organization and Classification Program Tools(...) (P911)Organization and Classification Program Tools(...) (P912)Organization and Classification Program Tools(...) (P916)Organizational Knowledge and Leadership (P919)Orientation and Integrated Planning: Understa(...) (P200)Orientation to Classification for Non-Special(...) (P205)Orientation to Classification for Non-Specialists (P910)Orientation to Contracting and Acquisition fo(...) (M712)Orientation to Employment Equity and Diversity (P720)Orientation to Financial Management (F007)Orientation to Government Communications for (...) (I712)Orientation to Internal Audit (A001)Orientation to Official Languages (P714)Orientation to Public Policy Development (T718)Orientation to Public Policy Implementation (T719)Orientation to the Public Service (OPS) (E131)Planning and Managing the Labour Relations Fr(...) (G246)Planning for My Retirement (D001)Planning for Strategic Information Sharing (I320)Preparing a Business Case (C220)Preparing Agendas and Minutes (T011)Preparing for Selection Interviews (P609)Preparing Treasury Board Submissions and Cabi(...) (F708)Privacy Legislation (I705)Project Management (R901)Project Planning and Control: Techniques and Tools (R710)Public Consultations and Citizen Engagement (T418)Public Events Management (T723)Public Opinion Research (T717)Public Policy Development - Intermediate Level (T721)Quality and Excellence in Client Service (T409)Records Management (I001)Risk Management in the Public Service: An Overview (G195)Safeguarding Sensitive Information and Assets (I706)Second Language Co-Development I - B Level English (E141)Second Language Co-Development I - B Level French (E140)Second Language Co-Development I - C Level English (E143)Second Language Co-Development I - C Level French (E142)Second Language Co-Development II - B Level E(...) (E145)Second Language Co-Development II - B Level French (E144)Second Language Co-Development II - C Level E(...) (E147)Second Language Co-Development II - C Level French (E146)Second Language Exam (SLE) Preparation Oral: (...) (B106)Second Language Exam (SLE) Preparation Oral: (...) (B107)Second Language Exam (SLE) Preparation Readin(...) (B105)Second Language Exam (SLE) Preparation Readin(...) (B100)St-Jean Baptiste Day (B103)Staffing for Staffing Assistants (P803)Staffing for Staffing Specialists - Part I (P801)Staffing for Staffing Specialists - Part II (P802)Staffing: A Resourcing Tool for Managers (P901)Strategic and Operational Planning (R902)Summer French Immersion Week (B102)Sustainable Development: Turning Principles i(...) (T727)Teaching Techniques for Occasional Trainers (V707)The Courage to Lead in the Public Service (L109)The Essentials of Executive Management (G127)The Essentials of Managing in the Public Service (G110)The Essentials of Managing in the Public Serv(...) (G126)The Essentials of Supervising in the Public S(...) (G124)The Operational Standard for Business Continu(...) (T726)The Practice of Supervision: A Workshop (G125)The Request for Proposal Process (M004)Theories, Techniques and Tools of Supervision (G501)Understanding and Applying Strategic Communic(...) (T712)Understanding the Differences: Accrual and Ap(...) (F107)Understanding the Government Environment and (...) (Z115)Use of the Internet for Government Communications (T713)Values and Ethics in Public Sector Governance (D102)Values and Ethics in Public Sector Governance(...) (B109)Working in Teams (T412)Writing Briefing Notes (T034)Writing E-mails and Letters (T604)Writing Effective Performance Agreements for (...) (G122)Writing Effective Reports (T014)Writing Executive Summaries (T018)Writing for Results (T007)Writing in Plain Language (T017)

Course Code (ie. E401)

Keyword

You can also find School courses relating to the ten elements of the Management Accountability Framework (MAF).