e-service Helpdesk for individuals To get help accessing My Account, or using NETFILE, TELEFILE, or Represent a client |
1-800-714-7257 |
If you're calling from outside Canada and the United States, call us collect at | 709-772-8371 |
TTY e-service Helpdesk for individuals | 1-888-768-0951 |
Time zone | Monday to Friday |
Pacific Time | 7:00 a.m. to 4:30 p.m. |
Mountain Time | 8:00 a.m. to 5:30 p.m. |
Central Time | 9:00 a.m. to 6:30 p.m. |
Eastern Time | 10:00 a.m. to 7:30 p.m. |
Atlantic Time | 11:00 a.m. to 8:30 p.m. |
Newfoundland and Labrador Time | 11:30 a.m. to 9:00 p.m. |
Outside Canada and the US (Eastern Time) | 10:00 a.m. to 7:30 p.m. |
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