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You are viewing a preserved web page, collected by Library and Archives Canada on 2007-11-15 at 05:00:13. The information on this web page may be out of date and external links, forms, search boxes and dynamic technology elements may not function. See all versions of this preserved page.
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Canada Revenue Agency
Symbol of the Government of Canada

Institutional links

Hours of service

Office hours

Our offices are open from 8:15 a.m. to 4:30 p.m., Monday to Friday (except holidays). Check your local tax services office for more information.

Telephone service

Individual income tax enquiries: Our automated service is available 24 hours a day, 7 days a week. Agents are available Monday to Friday (except holidays) from 8:15 a.m. to 5:00 p.m. (local time). However, from mid-February to April 30, these hours are extended to 10:00 p.m. weekdays, and from 9:00 a.m. to 1:00 p.m. on weekends (except Easter weekend).

Business enquiries: Our automated service is available 24 hours a day, 7 days a week. Agents are available Monday to Friday (except holidays) from 8:15 a.m. to 8:00 p.m. (local time).

Child and family benefits enquiries: Our automated service is available 24 hours a day, 7 days a week. Agents are available Monday to Friday (except holidays) from 8:15 a.m. to 5:00 p.m. (local time).

Payment arrangements: Agents are available Monday to Friday (except holidays) from 8:00 a.m. to 5:00 p.m. (local time).