Sustainable Development (SD)

Our vision is to become a globally recognized tax and benefits organization for best practices in sustainable development. The Canada Revenue Agency (CRA) will promote compliance with Canada's tax legislation while ensuring a sustainable environmental footprint of its operations and service delivery.

Taking responsibility

As a sizeable government institution, we recognize that our activities affect the environment. Accordingly, we will advance the integration of sustainable development principles and practices into our operations and service delivery. Through an ambitious sustainable development strategy, our efforts will focus on:

• environmental excellence in operations
• sustainable service delivery
• employee engagement
• modern sustainable development management

Taking action

We aim to reduce the effects of our internal operations on land, air, and water in the communities where we work, and demonstrate and communicate our sustainable development commitment to the public. We encourage and enable employees to apply sustainable thinking in their jobs and beyond. We will also use modern management tools, systems, and processes to enable us to effectively integrate sustainable development into both our operations and service delivery.

We recognize that sustainable development is not an objective that can be achieved overnight or with a one-time effort. Rather, progress comes one step at a time-through planning, action, learning, and improvement.

We invite you to read the CRA Sustainable Development Strategy 2007-2010 and Sustainable Development Action Plan for 2007-2010 to find out more.