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Canada Revenue Agency Government of Canada
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Tax Information Phone Service (T.I.P.S.)

You can get personal and general tax information from our automated Tax Information Phone Service (T.I.P.S.). The number to call is 1-800-267-6999.

When you call T.I.P.S., you have several different services to choose from, depending on the time of year:

  1. Telerefund lets you know if your income and benefits return has been processed and when you can expect your refund. This service is available all year.

  2. The GST/HST credit service tells you if you're eligible for the goods and services tax/harmonized sales tax (GST/HST) credit and the date you can expect to receive your payment. This service is available from three weeks before through two and one-half weeks after each GST/HST credit payment is issued. Payments are issued quarterly on about the 5th day of January, April, July, and October.

  3. Canada Child Tax Benefit (CCTB) and Universal Child Care Benefit (UCCB)

    By selecting this menu option, you can access the following two services:

    1. The Canada Child Tax Benefit (CCTB) service will tell you if you're eligible for the CCTB and the date you can expect to receive your payment. This service is available from one week before through one week after each CCTB payment is issued. CCTB payments are issued on about the 20th of each month.

    2. The Universal Child Care Benefit (UCCB) service will tell you if you're eligible for the UCCB and the date you can expect to receive your payment. This service is available from one week before through two weeks after each UCCB payment is issued. UCCB payments are issued on about the 20th of each month.

  4. RRSP (registered retirement savings plan) deduction limit and General Information

    By selecting this menu option, you can access the following three services:

    1. The RRSP deduction limit service lets you know the amount of RRSP contributions you can deduct on your current-year return and, if it applies, any unused contributions available for you to claim. This service is available from mid-September through the end of April.

    2. Info-Tax gives information on a number of tax topics to help you file your current-year return. It's available 24 hours a day, 7 days a week, from mid-January to the end of December. See the table below for the list of message numbers and topics.

    3. Bulletin Board contains recent tax and benefit information that may interest you. It's available 24 hours a day, 7 days a week, all year.

  5. The Business Information service gives information to help individuals who operate a business or are thinking of starting a business. It's available 24 hours a day, 7 days a week, all year.

If you choose the Telerefund, GST/HST credit, Canada Child Tax Benefit, Universal Child Care Benefit, or RRSP deduction limit service, be ready to give:

  • your social insurance number;
  • your month and year of birth; and
  • the total income you entered on line 150 of your return.

If you call before May 1, 2007, you'll need the total income amount you entered on line 150 of your 2005 return. If you call on or after May 1, 2007, you'll need the total income amount you entered on line 150 of your 2006 return.

Info-Tax message numbers

Topics

Info-Tax message numbers

Topics

104

Other employment income

326

Amounts transferred from your spouse or common-law partner

117 Universal Child Care Benefit 330 Medical expenses for self, spouse or common-law partner, and your dependent children born in 1989 or later

121

Interest and other investment income

349

Donations and gifts

126

Rental income

363

Canada employment amount

127

Taxable capital gains

364

Public transit passes amount

128

Support payments received

400

GST/HST credit

130

Other income

500

Canada Child Tax Benefit (CCTB)

147

Non-taxable income

601

EFILE, TELEFILE, NETFILE

208

RRSP deduction

602

Filing or making changes to a previous year's return

214

Child care expenses

603

Your appeal rights

215

Disability supports deduction

604

Voluntary disclosures

219

Moving expenses

605

Authorizing representatives

220

Support payments made

606

Refunds

221

Carrying charges and interest expenses

609

Exchange rates

229

Other employment expenses

610

Do you have to file a return?

232

Other deductions

611

Missing information

254

Capital gains deduction

630

Enhanced income tax services

255

Northern residents deductions

631

Services for persons with disabilities

301

Age amount

632

Community Volunteer Income Tax Program

303

Spouse or common-law partner amount

655

Home Buyers' Plan

305

Amount for an eligible dependant

702

Instalment information

306

Amounts for infirm dependants age 18 or older

703

Payment arrangements

313 Adoption expenses 705 Interest on refunds and unpaid taxes

314

Pension income amount

706

Late-filing penalties

315

Caregiver amount

707

Interest rate

316

Disability amount (for self)

882

Direct deposit

319

Interest paid on student loans

883

Problem Resolution Program

323

Tuition, education, and textbook amounts

899

Info-Tax survey

324

Tuition, education, and textbook amounts transferred from a child

999

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Date modified:
2007-08-14
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