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You are viewing a preserved web page, collected by Library and Archives Canada on 2007-11-15 at 17:06:35. The information on this web page may be out of date and external links, forms, search boxes and dynamic technology elements may not function. See all versions of this preserved page.
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Canada Revenue Agency Government of Canada
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Help with Online Requests

  • Moving within a form
  • Changing your data
  • Multi-line fields
  • Check boxes
  • Pick list features

Moving within a form

  • Enter the appropriate data in each box or "field."
  • To move from one field to the next, use the "Tab" key.
    • This helps ensure that you don't accidentally skip over any fields.
  • You can also use your cursor to move from field to field.
    • Place your cursor in the field you want to fill in, then left-click.

Changing your data

  • To replace data you've already entered in a field, place your cursor within the field and then double-click.
    • This "selects" the existing data, which you can then adjust or replace.
  • To clear the data from all fields and start over, click on the "Clear form" button at the bottom of the form.

Multi-line fields

  • Some fields have room for more than one line of text.
    • Just keep on typing when you're at the end of a line: your text will automatically be wrapped to the next line.
    • If you want to start typing on a brand-new line, hit the "Enter" key.
    • When you've finished in the field, hit the "Tab" key to move to the next field.

Check boxes

  • Some request forms contain check boxes where an entry is required.
  • To select, simply place your cursor inside the desired box and left click.
  • To remove an entry, place your cursor inside the desired box and left click.

Pick list features

  • For some questions, you will be required to select an answer from a list of choices.
  • You may make your choice by using the arrow keys or the mouse to move up or down the list to highlight your selection.
  • Select the answer by pressing "Enter" or by clicking your choice using the left mouse button.


More Ways to Serve You!

Date modified:
2006-09-25
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