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Government of Canada

About Service Canada

Service Canada is about improving the delivery of government services. It helps Canadians access a wide range of the government services and benefits they need quickly and easily.

Service Canada offers single window access to a wide range of Government of Canada programs and services for citizens through more than 595 points of service located across the country, call centres, and the Internet.

Service Canada’s goal is to provide Canadians with one-stop, personalized service they can access however they choose – by telephone, Internet, or in person.

Find out about our service commitment, how we deliver services and other important ways we strive to help Canadians: 

How We Can Help

Learn more about Service Canada, the programs and services we offer, and the scope of our activities.

Easy Access to Services and Benefits

Call, click or visit to discover the broad range of programs and services waiting for you. By telephone, on-line, in person, or through outreach and mobile services, we’re here to help.

Our Service Commitment

Discover everything you need to know about our responsibility to Canadians through our Service Charter. If you’d like to learn more about how we make sure Service Canada continually improves, read about the Office for Client Satisfaction, the Office of the Fairness Advisor, and our Advisory Council.

The Minister and Deputy Head

Meet our Minister and Deputy Head.

Service Canada College

The Service Canada College helps our employees develop the knowledge and skills they need to provide you with personalized service of the highest quality. Learn about the College's goals and the Service Excellence Certification Program.

Publications and Reports

Look here for an A to Z list of publications about everything Service Canada has to offer, including those related to popular services. You can also find our Annual Report, corporate fact sheets and reports on a wide variety of topics related to Service Canada including corporate and ministerial reports, results of our Public Opinion Research activities and much more.

How We Are Accountable

Service Canada strives to be transparent and accountable. Our Proactive Disclosure and Sustainable Development Strategy help support this goal.

Doing Business with Service Canada

Looking for guidance on working with the department? Find contracting information for suppliers here.