Contact Us

Service Canada wants to help you find the information you need for the services you want.

If you have questions about a specific service, please use the links below: 

Apprenticeship Incentive Grant – Frequently Asked Questions
You can contact the Apprenticeship Incentive Grant in person.

Toll-free: 1 866 742-3644          TTY: 1 866 909-9757

Canada Pension Plan (CPP) - Frequently Asked Questions
Retirement Pension, Disability Benefits, Death Benefit, Children's Benefits, Survivor's Pension

Toll-Free: 1 800 277-9914          TTY: 1 800 255-4786

Employment Insurance (EI) - Frequently Asked Questions
Regular Benefits, Maternity and Parental Benefits, Sickness Benefits, Compassionate Care Benefits, Fishing Benefits, Workers and/or Residents Outside Canada, Family Supplement

Toll-Free: 1 800 206-7218            TTY: 1 800 529-3742 

Employment Programs - Frequently Asked Questions
Job Creation Partnerships, Skills Development, Self Employment, Targeted Wage Subsidies, Youth Employment Strategy

You can contact Employment Programs in person.

Old Age Security (OAS) - Frequently Asked Questions
Old Age Security Pension, Allowance Program, Allowance for the Survivor, Guaranteed Income Supplement, Old Age Security Identification Card

Toll-Free: 1 800 277-9914           TTY: 1 800 255-4786

Passports – Frequently Asked Questions

Toll-Free: 1 800 567-6868           TTY: 1 866 255-7655

Pleasure Craft Licences - Frequently Asked Questions

You can contact the Pleasure Craft Licences program in person.

Social Insurance Number (SIN) - Frequently Asked Questions

Toll-Free: 1 800 206-7218

General Enquiries

If you would like to see general contact information for Service Canada, visit the General Enquiries page.

Please note that Service Canada does not accept e-mail enquiries. If you have a question about a specific matter, please visit your local Service Canada Centre or see our General Enquiries page for other contact options.

Office for Client Satisfaction

The Office for Client Satisfaction (OCS) is a neutral organization that receives, reviews and acts on suggestions, compliments and complaints pertaining to the delivery of Service Canada benefits and services.