Common Look and Feel for the Internet 2.0

The Internet is an increasingly important communication tool providing an effective means for the public and the government to exchange information and for the government to offer its services in the official language and at the time and place of Canadians' choosing. The consistent and predictable presentation of government services and content offered by Common Look and Feel standards facilitate effective online interaction.

The new Common Look and Feel Standards for the Internet were developed to reflect modern practices on the Web, changes in technology and issues raised by the Web community over the past six years as well as to improve navigation and format elements. The standards were rewritten to eliminate duplication and conflict with other Treasury Board policy instruments and were reformatted to improve their structure and organization.

The new standards comprise:

• Part 1: Standard on Web Addresses
• Part 2: Standard on the Accessibility, Interoperability and Usability of Web sites
• Part 3: Standard on Common Web Page Formats
• Part 4: Standard on Email

Resources to implement CLF 2.0, including the template package, can be found in the Toolbox. A crosswalk table outlining the evolution of the policy requirements is also available on the Common Look and Feel Web site.