NRC-CISTI, Document Delivery: Secure Desktop Delivery

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Document Delivery: Secure Desktop Delivery

All users:

System Requirements

SDD one-click

Secure Desktop Delivery (SDD) service allows you to access the documents you order from CISTI conveniently at your desktop. You will receive a seperate e-mail notification message for each filled order.

With SDD one-click there is no need to login. Simply click on the url in your notification message to view your document. However, if would like to see a complete list of your recent SDD orders, you will need to login to your SDD page.

New SDD Users

If you would like to begin to use SDD as your delivery method, here is how to get started

Change your delivery method to Secure Desktop Delivery, by clicking on the "Change your client profile" link under the "Search and Order" section of the CISTI Web site and follow the instructions on the page, or contact:

CISTI Client Services
Telephone: 1-800-668-1222 (Canada & US)
or 613 998-8544
Fax: 613 954-2217
Email: crs.cisti@nrc-cnrc.gc.ca

Download the CISTI SDD plug-in so you can view your documents when they are delivered.

To install the SDD plug-in for Windows:

Click on download the SDD plug-in. You will be prompted to either OPEN or SAVE the file (FileOpenInstaller.exe)
Select SAVE and save the file to the DESKTOP
Go to the desktop and double-click on FileOpenInstaller.exe (If Acrobat is open, you may receive a message requesting permission for the installer to close Acrobat. If so, click OK to continue with the install).

You will receive a message stating "Installation complete". You may now view PDF files from Secure Desktop Delivery.

IMPORTANT: Click on SDD sample document to verify that the SDD plug-in is working. If you have any difficulty accessing or printing the sample document, contact the CISTI Help Desk.

A plug-in is also available for Macintosh users at: http://plugin.fileopen.com/plugininstallpage.html#machead

All documents sent via SDD are encrypted so that a document can only be viewed and printed once.

For more information on Secure Desktop Delivery, follow these links:

Or, contact the CISTI Help Desk:

Telephone: 1-800-668-1222 (Canada & US) or 613 998-8544
Fax: 613 993-7619
E-mail: info.cisti@nrc-cnrc.gc.ca