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Government of Canada

Your Comments Matter!

Service Canada is committed to improving our Web site for our site users. Please take a few moments to tell us how we can serve you better.

All information collected on this form is protected under the Service Canada Privacy Statement.

Feedback submitted on this form will not receive a reply. Any personal information (name, email address, etc.) included on this form will be deleted, it will not be responded to.

Please use this form to provide feedback about the Service Canada Web site. If you have suggestions, compliments or complaints about the delivery of Service Canada benefits and services, please contact the Office for Client Satisfaction.

1. What was the main purpose of your visit to the Service Canada Web site today? Check one.

2. What did you want to do on the Service Canada Web site today? Check all that apply.


We want to improve. Please click on the answer of your choice for each statement below.

3. All of the information I need is available through this Web site

4. Information is grouped in a useful way

5. Information is easy to read

6. It is easy to find what I am looking for

7. The links are all labeled clearly

8. The Web site is visually appealing

9. Overall, I am satisfied with this Web site

10. I will use the Service Canada Web site again

11. If you disagreed with any of the above statements, please describe in more detail the reason(s) you disagreed. (Do not include personal information)

12. If you had technical problems with the site, what type of problem did you encounter?

Please use this space to describe the problem in more detail, including the name or URL (i.e., HTTP://...) of the page on which the problem was encountered and the type of browser you are using. (Do not include personal information)

13. Do you have any other comments or suggestions to make about this site? Is there anything about the site you particularly like? Are there any features or content we need to improve or add to make the Service Canada Web site more useful for you? (Do not include personal information)

Thank you for taking the time to help us serve you!