Forgot Your Password?

We can give you a temporary password provided you identified a Secret Question and Answer when you registered. If you have not identified any, please contact us. A temporary password will be sent to the e-mail address stored in your profile. Please enter the Username you created when you registered.

For questions about your AMICUS user name, password and authorization.
Weekdays 9:00 to 16:00 ET (except holidays, including Victoria Day & Remembrance Day)
IT Technical Support :
E-Mail: ittech@lac-bac.gc.ca   (Web form)
telephone: (819) 934-4300