The 2003-2004 Annual Report comprises two volumes. The first volume offers an agency-wide overview of our program delivery results and summaries of our performance for each of our four business lines (Tax Services, Benefit Programs and Other Services, Appeals, and Corporate Management and Direction). The second volume, CCRA Financial Statements, provides the financial results of our operations and responsibilities during 2003-2004.
The files listed below are print-ready versions in .pdf format. You can download either of them by selecting: