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Problem Resolution Program

Most questions and concerns can be resolved quickly through our general enquiries service. However, from time to time, some people have concerns that need special attention.

Our Problem Resolution Program handles—on a priority basis—cases that cannot be resolved through regular channels. The program co-ordinators examine any concerns brought to their attention, trace the problem to its source, and determine whether the case is isolated or part of a larger trend that needs attention.

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Date Modified: 2007-01-02

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