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Contact Us

Got a question about the CBC? We’ve answered the most common queries in our list of Frequently Asked Questions below.

If you still can’t find the answer you’re looking for, please use the Contact form. Due to the large volume of messages received, we will not be able to respond to all messages.

Frequently Asked Questions

How do I contact the local news departments with a news tip?

If you've got a news tip, phone the CBC News: New Brunswick at Six assignment desk at (506) 451-4044 and in Bathurst at (506) 544-0121 for TV news.

You can also call the assignment desk of CBC Radio One news in Fredericton at (506) 451-4004, in Moncton at (506) 853-6630, in Saint John (506) 632-7752 and in Bathurst at (506) 548-5540.

How do I suggest an idea or pose a question to a local show?

Go to the Programs page, and follow the link to the show. Look for the “Contact” link for that show in the left-hand side of the show’s page.

How do I suggest an idea or pose a question to a national show?

Go to Programs A-Z, look for the listing for that show, then follow the link to the website for that show. Look for the “Contact Us” section of the site.

How can I find out the name of the song I just heard on CBC Radio?

This information can be found on the CBC.ca FAQs page.

Can I get transcripts and/or tapes of programs?

For inquiries regarding the reuse of any web content appearing on the CBC.ca web pages only, please visit our Permissions FAQ. Please note that this form is intended for web related content only, not for Radio and TV programming content.

CBC Television - New Brunswick
CBC New Brunswick does not provide video copies of our local news items broadcast on CBC News: New Brunswick at Six. There are media monitoring companies that provide this service for a fee. External link opens in a new windowCision Canada in Halifax is one example (902) 422-9200.

CBC DOES NOT provide video copies of any programs featuring musical, comedy or artistic performances (ex: This Hour Has 22 Minutes, East Coast Music Awards, Songwriters' Circle). This is due to performance, and/or music rights.

CBC Network programs
For audio copies of all CBC Radio current affairs programs, please call Cision Canada in Toronto toll free # 1-877-269-3367.

For video copies of selected CBC Television or CBC Newsworld programs, call Cision Canada in Toronto toll free # 1-800-363-1281

These services are available at a cost and only for programs within last 3 months. You must know the name of the program and date of broadcast.

These services are available at a cost and only for programs within last 3 months (some programs up to 12 months). You must know the name of the program and date of broadcast.

For other news and information programs, information can be found on the CBC.ca FAQs page.

(External links open in a new window CBC does not endorse and is not responsible for the content of external sites. External links will open in a new window.)

Can I reuse any web content appearing on the CBC.ca web pages?

For inquiries regarding the reuse of any web content appearing on the CBC.ca web pages only, please visit our Permissions FAQ. Please note that this form is intended for web related content only, not for Radio and TV programming content.

How do I find out about jobs at the CBC?

Click on Jobs at the bottom of any page on the CBC.ca site.

How do I alert the CBC to reception difficulties?

If you are experiencing problems hearing CBC Radio One or Radio Two from your local CBC Radio transmitter, please help us fix the problem by providing us some information.

How do I contact someone at the CBC?

Check the "Contact" information on the right side of this page, or use the Contact Form.

Where do I find the free version of Windows Media Player or RealPlayer?

Go to the Audio/Video page and follow the links for downloads which are provided there.

What are your channels/frequencies?

These are listed on the Audio/Video page.

I have a CD that I would like you to play. Where do I send it?

This information can be found on the CBC.ca FAQs page.

How do I get a PSA aired on radio or a community event mentioned?

CBC Radio will accept request for public service announcements for non-profit organizations. Please send announcement at least two weeks in advance to:

Fredericton: You can call in a PSA on Information Morning's talkback line at 1-800-561-4222 or (506) 451-4100 (local).

Saint John: You can all in a PSA on Information Morning's talkback line at 1-800-632-7743 or (506) 632-7747 (local).

Or you can call in a PSA on Shift's toll-free line at 1-800-632-7743 or (506) 632-7747 (local).

Moncton: You can write in a PSA via e-mail or fax your request to (506) 853-6400,or mail your PSA to:

P.O. Box 950
Moncton N.B.
E1C 8N8

How do I contact the CBC about something I saw on CBC.ca?

Use the Contact Form.

How can my school/community group take a tour of the CBC?

Tours of CBC are offered to students with courses in media arts, journalism, or broadcasting, and to community groups with a particular interest in public broadcasting. Please call (506) 451-4080 for more information and to request a tour.