Contact Us

This section provides information about contacting different collection and service areas of Library and Archives Canada

Client services

Online forms:

• Ask Us a Question Form (or to request Reference by Appointment)
• Ask Us a Genealogy Question Form (or to request Genealogy by appointment)
• Request For Retrieval of Documents Form
• User Card Registration Form
• Order Form for Photocopies and Reproductions

Public Enquiries

Telephone:
613-996-5115 or 1-866-578-7777 (toll-free in Canada and the US)

TTY: 613-992-6969 or 1-866-299-1699 (toll-free in Canada)

Fax: 613-995-6274

Live Chat Service
Within the modernization process, Library and Archives Canada is undertaking the development and implementation of a Thematic Blog pilot project for October 2011. This project will run for three months. For this reason the chat service will not resume at present. Please follow the development of this new communication tool under “What’s new” on our web site.

Mailing Address

Library and Archives Canada
395 Wellington Street
Ottawa, ON  K1A 0N4
CANADA

Library and Archives Canada Services

Media Relations:
Telephone: (613) 293-4298

Click on the links below to contact specific Library and Archives Canada services. Response times may vary depending on the volume of requests.

• Archives: Acquisition of Private Sector Records
• Canadian Book Exchange Centre (CBEC)
• Canadian Children's Literature
• Genealogy and Family History
• Canadian Libraries and Librarianship
• Canadian Subject Headings (CSH)
• Canadiana: The National Bibliography of Canada
• Cataloguing and Metadata
• CIP (Cataloguing in Publication)
• The Council on Access to Information for Print-Disabled Canadians
• Electronic Collection: A Virtual Collection of Monographs and Periodicals
• Exchanges
• The Friends of Library and Archives Canada
• Gifts
• Government Records Disposition Program
• Information Management
• Initiative for Equitable Library Access (IELA)
• Interlibrary Loan
• International Standard Book Number (ISBN)
• International Standard Music Number (ISMN)
• International Standard Serial Number (ISSN)
• Jacob M. Lowy Collection
• Legal Deposit
• Literary Archives
• MARC 21 Standards
• MARC Records Distribution Service (MRDS)
• Media Room
• Portrait Gallery of Canada
• The Public
• The Rare Book Collection
• Recordkeeping
• Records of the Government of Canada
• Reference Services
• Regional Archival Records of the Government of Canada
• Regional Operations - Federal Records Centres
• Services to Federal Institutions
• Theses Canada
• Union Catalogue

Comments

To submit a comment on the content of this site, or to report a technical problem, please contact webservices@bac-lac.gc.ca.

Locate an Employee

To locate the telephone number, fax and mailing address of specific Library and Archives Canada employees, you can look up their names in the Government of Canada Employee Directory.
http://sage-geds.tpsgc-pwgsc.gc.ca/cgi-bin/direct500/eng/TE?FN=index.htm

See Also

What we do for the public