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This section provides information about contacting different collection and service areas of Library and Archives Canada

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Public Enquiries

613-996-5115 or 1-866-578-7777 (toll-free in Canada and the US)

TTY: 613-992-6969 or 1-866-299-1699 (toll-free in Canada)

Fax: 613-995-6274

Live Chat Service
Within the modernization process, Library and Archives Canada is undertaking the development and implementation of a Thematic Blog pilot project for October 2011. This project will run for three months. For this reason the chat service will not resume at present. Please follow the development of this new communication tool under “What’s new” on our web site.

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Telephone: (613) 293-4298

Click on the links below to contact specific Library and Archives Canada services. Response times may vary depending on the volume of requests.


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What we do for the public