Strategic Outcomes for Veterans Affairs Canada

• DPR Overview 2011-12
  • Canadians remember and demonstrate their recognition of all those who served in Canada's efforts during war, military conflict and peace.
  • Well-being of eligible Veterans and other individuals VAC serves
  • Veterans and other individuals the Ombudsman serves receive an independent and impartial review of Veterans Affairs Canada related complaints
• DPR Overview 2010-11
  • Canadians remember and demonstrate their recognition of all those who served in Canada's efforts during war, military conflict and peace.
  • Eligible Veterans and other clients achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
  • Ombudsman recommendations advance Veterans Affairs fair and equitable treatment of eligible clients.
• DPR Overview 2009-10
  • Canadians remember and demonstrate their recognition of all those who served in Canada's efforts during war, military conflict and peace.
  • Eligible Veterans and other clients achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
  • Fair and effective resolution of disability pension, disability award, and War Veterans Allowance appeals from Canada's war Veterans, eligible Canadian Forces Veterans and still-serving members, RCMP clients, qualified civilians and their families.
  • Ombudsman recommendations advance Veterans Affairs fair and equitable treatment of eligible clients.
• DPR Overview 2008-09
  • Canadians remember and demonstrate their recognition of all those who served in Canada's efforts during war, military conflict and peace.
  • Eligible Veterans and other clients achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
  • Fair and effective resolution of disability pension, disability award, and War Veterans Allowance appeals from Canada's war Veterans, eligible Canadian Forces Veterans and still-serving members, RCMP clients, qualified civilians and their families.
  • Ombudsman recommendations advance Veterans Affairs fair and equitable treatment of eligible clients.
• DPR Overview 2007-08
  • Canadians remember and demonstrate their recognition of all those who served in Canada's efforts during war, military conflict and peace.
  • Eligible Veterans and other clients achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
  • Fair and effective resolution of disability pension, disability award, and War Veterans Allowance appeals from Canada's war Veterans, eligible Canadian Forces Veterans and still-serving members, RCMP clients, qualified civilians and their families.
• RPP Overview 2008-09
  • Canadians remember and demonstrate their recognition of all those who served in Canada's efforts during war, military conflict and peace.
  • Eligible Veterans and other clients achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
  • Fair and effective resolution of disability pension, disability award, and War Veterans Allowance appeals from Canada's war Veterans, eligible Canadian Forces Veterans and still-serving members, RCMP clients, qualified civilians and their families.
  • Ombudsman recommendations advance Veterans Affairs fair and equitable treatment of eligible clients.
• DPR Overview 2006-07
  • Canadians remember and demonstrate their recognition of all those who served in Canada's efforts during war, military conflict and peace.
  • Eligible Veterans and other clients achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
  • Fair and effective resolution of disability pension, disability award, and War Veterans Allowance appeals from Canada's war Veterans, eligible Canadian Forces Veterans and still-serving members, RCMP clients, qualified civilians and their families.
• RPP Overview 2007-08
  • Canadians remember and demonstrate their recognition of all those who served in Canada's efforts during war, military conflict and peace.
  • Eligible Veterans and other clients achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
  • Fair and effective resolution of disability pension, disability award, and War Veterans Allowance appeals from Canada's war Veterans, eligible Canadian Forces Veterans and still-serving members, RCMP clients, qualified civilians and their families.