Provincial and Territorial Assistance
AlbertaTo report suspected child maltreatment |
Alberta British Columbia Manitoba New Brunswick Newfoundland & Labrador Nova Scotia Northwest Territories Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon
|
British Columbia
To report suspected child maltreatment
Call local child welfare services (Monday to Friday, 8:30 a.m. to 4:30 p.m.) or after-hours call the Helpline for Children at 310-1234 or call police.
To contact the ministry
In Victoria call 250-387-6121
In Vancouver call 604-660-2421
Elsewhere in BC call 1-800-663-7867
Outside BC call 604-660-2421
Email: EnquiryBC@gems3.gov.bc.ca
To find local child welfare services
Check telephone book blue pages or visit website at http://www.mcf.gov.bc.ca/sda/contacts.htm
Advocate
Representative for Children and Youth
PO Box 9207
Station Prov Govt
Victoria, BC V8W 9J1
Website: www.rcybc.ca
Tel: 1-800-476-3933 or 250-356-6710
Email: rcy@rcybc.ca
Helplines for Children and Parents
Children can call for help by dialing 0 and asking the operator for Helpline for Children or call 310-1234 from anywhere in British Columbia.
Parents worried that they might hurt their child can call for help or anyone reporting a child in need of protection (anonymously, if desired), call 1-800-668-6868 (TDD 1-866-660-0505).
Parent Support Services Society of British Columbia
204 - 5623 Imperial St.
Burnaby, BC V5J 1G1
Toll Free: 1-800-665-6880
Phone: 604-669-1616
Fax: 604-669-1636
E-mail: office@parentsupportbc.ca
Website: www.parentsupportbc.ca
Services are offered in communities around the province in English, Cantonese, Hindi, Punjabi, Spanish, and Filipino. Workshops are also offered for Aboriginal parents and for young parents.
To find out more information on your role in knowing when and what to report:
Website: http://www.mcf.gov.bc.ca/child_protection/pdf/child_welfare_your_role.pdf
Manitoba
To report suspected child maltreatment
In Winnipeg:
Child and Family Services, All Nations Coordinated Response Network (ANCR)
835 Portage Avenue
Winnipeg MB R3G 0N6
Phone: 944-4200
Toll-free: 1-888-834-9767
After-hours (emergency calls only): 944-4050
If outside of Winnipeg, intake is handled by the nearest local Agency by geographic area. ANCR is able to provide clarification.
To contact the ministry
Call 204-945-3744 or toll-free 1-866-626-48622 . (TDD 204-945-4796).
Email: mgi@gov.mb.ca
Website: http://www.gov.mb.ca/fs/childfam/child_protection.html
To find local child welfare services
Website: http://www.gov.mb.ca/fs/misc/loc/cfsagencies.html
Advocate
Office of the Children's Advocate
Unit 100 - 346 Portage Avenue
Winnipeg, MB R3C 0C3
Phone: (204) 988-7440
Fax: (204) 988-7472
Toll Free: 1-800-263-7146 (Manitoba only)
Website: www.childrensadvocate.mb.ca
New Brunswick
To report suspected child maltreatment
Tel.: 1-800-992-2873 or emergency after-hours 1-800-442-9799
To contact the ministry and find local child welfare services during business hours
Tel.: 1-866-444-8838
To find local child welfare services online:
Website: http://app.infoaa.7700.gnb.ca/gnb/Pub/EServices/ListServiceDetails.asp?ServiceID1=9355&ReportType1=All
Advocate
Child and Youth Advocate
Physical address:
548 York Street
Fredericton, New Brunswick
E3B 3R2
Canada
Mailing address:
P. O. Box 6000
Fredericton, NB
E3B 5H1
Canada
Toll-free: 1-888-465-1100
Website: http://www.gnb.ca/0073/Child-YouthAdvocate/eng.html
Email: nbombud@gnb.ca
Newfoundland & Labrador
To report suspected child maltreatment call:
Metro
Telephone: 1-709-729-4612
After Hours: 1-709-729-4775
Central East
Telephone: 1-709-292-1210
After Hours: 1-709-292-2500
Western
Telephone: 1-709-637-2686
After Hours: 1-709-637-2686
Labrador
Telephone: 1-709-896-9170
After Hours: 1-709-897-2000
To contact the Department of Child, Youth and Family Services
P.O. Box 8700
St. John's, NL A1B 4J6
Telephone: 1-709-729-0760
TTY: 1-855-729-2044
To find local child welfare services: http://www.gov.nl.ca/cyfs/report.html
For more information: http://www.gov.nl.ca/cyfs/index.html
To contact the minister
Telephone: 709-729-0173
Email: info@mail.gov.nf.ca
Advocate
Office of the Child and Youth Advocate
193 LeMarchant Road,
St. John’s, NL A1C 2H5
Telephone: (709) 753-3888
TTY: (709) 753-4366
Toll-free: 1-877-753-3888
Fax: (709) 753-3988
Email: office@childandyouthadvocate.nl.ca
Nova Scotia
To report suspected child maltreatment
Tel.: 1-877-424-1177 or after hours 1-866-922-2434
Website: http://www.gov.ns.ca/coms/families/abuse/
If you suspect that a child is being abused or neglected, please contact the child welfare agency in the area where the child lives. It is best if you contact the agency by telephone or in person.
To find the child welfare agency in your area, please contact the Agency or District Office of the Department of Community Services nearest you for more information.
There are twenty child welfare agencies throughout the province: nine are Community Services' district offices and eleven are privately run societies/family and children's services agencies. The Mi'Kmaq Family and Children's Services Agency provides services for native families living on reserves.
To contact the Nova Scotia Department of Community Services:
Tel.: 1-877-424-1177 or 902-424-3202
To find local child welfare services
Website: http://www.gov.ns.ca/coms/department/contact/FindLocalOffices.html
Advocate
Nova Scotia Office of the Ombudsman - Youth Services
5670 Spring Garden Road, Suite 700
PO Box 2152
Halifax. NS B3J 3B7
Direct telephone:
General Line: 902.424.6780, toll free in Nova Scotia 1.800.670.1111
Youth Line: 902.424.7223, toll free in Nova Scotia 1.888.839.6884
Fax: 902.424.6675
Website: www.gov.ns.ca/ombu
E-mail: ombudsman@gov.ns.ca
Northwest Territories
To report suspected child maltreatment
Contact local services. In Yellowknife, call 867-873-7276 or 867-873-1929 after hours.
Tel.: HELP Line 867-920-2121
To contact the Department of Health and Social Services
Department of Health and Social Services
Government of the Northwest Territories
Box 1320 Yellowknife, NT X1A 2L9
Phone: (867) 873-7046
Fax: (867) 873-7706
Website: http://www.hlthss.gov.nt.ca/
Website: http://www.hlthss.gov.nt.ca/english/social_services/default.htm
Recognizing Indicators of Child Abuse and Neglect
Link to brochure: http://www.hlthss.gov.nt.ca/english/publications/pubresult.asp?ID=203
Advocate
The Northwest Territories does not have a Children’s Advocate Office. Concerns should be directed to the appropriate Health and Social Services Authority and, if required, to the Department of Health and Social Services.
Crisis Telephone Line
Call collect from anywhere in the NWT for help with personal problems.
867-872-4133
Toll free 1-877-872-5925
Nunavut
To report suspected child maltreatment:
In Iqaluit: Call Iqaluit Dispatch at (867) 979-5650 and ask to have the on-call social worker contact you.
In all other Nunavut communities: Contact your local social work office, health centre or the local community RCMP.
To contact the Department of Family Services
Website: http://www.fs.gov.nu.ca/en/CFS%20Child%20Protection.aspx
Advocate
The territory of Nunavut does not have a Children’s Advocate at the present time. Please contact the Director of Child Welfare.
Ontario
To report suspected child maltreatment
Call your local children’s aid society listed in the telephone book emergency pages, or your local police. There are 53 local Children’s Aid Societies in Ontario. To locate the one for your area, and the telephone number for it, click on this link:
http://www.oacas.org/childwelfare/locate.htm
To contact the Ministry of Children and Youth Services
Telephone Toll Free: 1-866-821-7770
TTY: 1-800-387-5559
Ministry of Children and Youth Services
ServiceOntario INFOline
M-1B114, Macdonald Block
900 Bay Street
Toronto ON M7A 1N3
Canada
Website: http://www.gov.on.ca/children/english/programs/child/protection/STEL02_179715.html
To find local child welfare services
Call the Ontario Association of Children’s Aid Societies at 416-987-7725
Website: http://www.oacas.org/
Advocate
Office of the Provincial Advocate for Children and Youth
250 Davisville Avenue, Suite 503, 5th Floor
Toronto, Ontario M4S 1H2
Phone: (416) 325-5669 Toll-free: 1-800-263-2841
Fax: (416) 325-5681 TTY: (416) 325-2648
Email: advocacy@idirect.com
Website: http://provincialadvocate.on.ca/main/en/about/aboutus.cfm
Prince Edward Island
To report suspected child maltreatment
Tel.: 1-800-341-6868 or 911 or call local police or child and family services (below).
Website: http://www.gov.pe.ca/infopei/index.php3?number=20625
To contact the Department of Social Services and Seniors’ Child and Family Services
Montague Office:
Tel: (902) 838-0714
Email: jsrobertson@ihis.org
Souris Office:
Tel: (902) 687-7015
Email: sdwilliams@ihis.org
Summerside Office:
Tel: (902) 888-8087
Email: jmmurray@ihis.org
Charlottetown Office:
Tel: (902) 368-5337
Email: jmrobertson@ihis.org
Advocate
Prince Edward Island does not have a Children's Advocate Office. Concerns should be directed to the appropriate office of child and family services.
Quebec
To report suspected child maltreatment
Telephone: 1-866-532-2822 or 1-800-263-2266 (French only)
After hours or emergencies: telephone: 8-1-1
For services in English on the island of Montreal, call Batshaw Youth and Family Centres at (514) 935-6196.
Contact local Centre jeunesse (Child Protection Centre). Website: http://www.acjq.qc.ca/
To find out more about the process of filing a report:
http://publications.msss.gouv.qc.ca/acrobat/f/documentation/2008/08-838-01A.pdf
To find local child welfare services
Website: http://www.msss.gouv.qc.ca/en/reseau/info_sante.php
Sexual Assault Assistance:
Website: http://www.agressionsexuelle.com/
Crime Victims Assistance Centre (CAVAC):
Telephone: 1-866-532-2822
Website: http://www.cavac.qc.ca/english/index.html
To contact the ministry:
Website: wwwxml.gouv.qc.ca/courriel/index_en.asp?s=38
Monday to Friday, from 8:30 a.m. to 4:30 p.m.
Québec City area: 418-644-4545
Montréal area: 514-644-4545
Elsewhere in Québec : 1-877-644-4545 (toll free)
Deaf and hearing impaired line:
Montréal : 514-873-4626
Elsewhere in Québec : 1-800-361-9596 (toll free)
To find local child welfare services
Contact local Centre jeunesse (Child Protection Centre). Website: http://www.acjq.qc.ca/
Advocate
Commission des droits de la personne et des droits de la jeunesse (services in English)
360 Saint-Jacques St. (2nd floor)
Montreal, Quebec H2Y 1P5
Tel.: 514-873-5146 or 1-800-361-6477 outside Quebec
Fax: (514) 873-2373
E-mail: sylvie.godin@cdpdj.gc.ca
Website: http://www.cdpdj.qc.ca/
Saskatchewan
To report suspected child maltreatment
Saskatoon - City: (306) 933-6077
Saskatoon - Rural: (306) 933-5069 or 1-800-274-8297
Regina: (306) 787-3760
Kids Help Line: 1-888-668-6868
Police emergency: 911
Little Warriors website: http://www.littlewarriors.ca/where_to_get_help/map/saskatchewan.html?P=Saskatchewan#moose%20Jaw
For an overview of child protection laws and the role of Child and Family Service agencies in Saskatchewan:
Website: http://www.plea.org/freepubs/cps/cps.pdf
To contact the Child and Family Services Division of Social Services:
1920 Broad Street,
Regina, SK S4P 3V6
Telephone: (306) 787-7010
Fax: (306) 787-0925
Website: http://gtds.gov.sk.ca/gtds.cgi?show=Branch&organizationCode=GOV&organizationalUnitCode=SSCFSD#OUFOCUS
or select
First Nations and Metis Services
Telephone: (306) 787-3949
Children’s Services
Telephone: (306) 787-2245
Family Support and Child Protection
Telephone: (306) 787-0008
Advocate
Children’s Advocate Office
315 25th Street East
Saskatoon, SK S7K 2H6
Tel.: 1-800-322-7221 or 306-933-6700 outside Saskatchewan
Fax: 306-933-8406
Website: www.saskcao.ca
Email: childadvocate@saskcao.ca
Yukon
To report suspected child maltreatment
Tel.: 867-667-3002 or 1-800-661-0408, local 3002 (24 hours)
Website: http://www.hss.gov.yk.ca/programs/family_children/child_abuse/
To contact the Department of Health and Social Services, Family and Children’s Services:
Tel.: 867-667-3002
Website: http://www.hss.gov.yk.ca/programs/family_children/child_protection/
To find local child welfare services
Tel.: 867-667-3002
Website: http://www.hss.gov.yk.ca/programs/family_children/child_protection/
Website: http://www.littlewarriors.ca/where_to_get_help/map/yukon.html?P=Yukon#dawsonCity
Yukon Child & Youth Advocate Office
Tel.: 867-456-5575
Fax: 867-456-5574
Website: www.ycao.ca
Yukon Ombudsman
Post Office Address:
Box 2703
Whitehorse, Yukon Y1A 2C6
Physical Address:
211 Hawkins Street
Suite 201, Whitehorse
Tel.: 1-800- 661-0408 x 8468 or locally 867-667-8468
Fax: 867-667-8469
Email: email.ombudsman@ombudsman.yk.ca
Website: http://www.ombudsman.yk.ca/ombudsman/omb_index.html