Other Recourse Mechanisms
The list below includes some other available recourse mechanisms that you may wish to consider in determining how best to address the situation. Please note that the list is not exhaustive. It also includes mechanisms that have direct relevance to federal public servants for workplace matters. We offer this for information purposes only.
To ensure that you have the most timely and complete information possible to assist you in your considerations, we would encourage you to consult these websites and to raise any questions you might have directly with the organization in question.
Situation | Recourse Mechanisms |
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Complaints related to staffing involving:
|
Public Service Staffing Tribunal |
Discrimination and harassment on the basis of race, colour, national or ethnic origin, age, religion, sex, marital status, family status, mental or physical disability, pardoned conviction, and sexual orientation. | Federally-regulated employers or service providers - Canadian Human Rights Commission |
Harassment complaint – any improper conduct by an individual, that is directed at and offensive to another person or persons in the workplace, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises any objectionable act, comment or display that demeans, belittles, or causes personal humiliation or embarrassment, and any act of intimidation or threat.
|
Policy on Harassment Prevention and Resolution (The TB Policy goes beyond the grounds prohibited under the Canadian Human Rights Act, such as harassment of a general nature, including rude, degrading or offensive remarks or e-mails, threats or intimidation.) |
Complaints on violation of language rights:
|
Office of the Commissioner of Official Languages |
Matters related to a collective agreement (terms and conditions of employment, wages, hours, etc.) |
Grievance process by the National Joint Council - alternative dispute resolution. Grievances reviewed in light of the intent of the directive and by both management and bargaining agents. |
Individual, group or policy grievances
|
Public Service Labour Relations Board |
Appointment processes
|
Public Service Commission of Canada |
Any alleged mishandling of your personal information – for example, if you have encountered problems in accessing personal information or if you think the federal government or a private sector organization is collecting too much of your personal information | Office of the Privacy Commissioner |
Access to information complaint – if you feel that an information request was not properly handled by a federal institution (for example, processing delays, denial of information, fees required and official languages concerns) | Office of the Information Commissioner of Canada |
Occupational health and safety – workers covered by federal legislation are covered by the Canada Labour Code; all other workers are covered by the health and safety legislation of the province in which they work |
Canada Labour Code |
Problems affecting professional or personal lives, such as marital and family problems, work-related problems, interpersonal conflict | Employee Assistance Program |
Conflicts in the workplace |
Informal Conflict Resolution Advisors in your organization
|
Complaints of alleged improper political activity concerning an employee or a deputy head | Public Service Commission |
Disclosure of wrongdoing in the federal public sector
|
Immediate supervisor Senior Officers responsible for internal disclosure in your organization (Treasury Board Secretariat list) Office of the Public Sector Integrity Commissioner of Canada |
Reprisal complaints – any of the following measures taken at work against a public servant because he or she has made a protected disclosure or has, in good faith, cooperated in an investigation into a disclosure:
|
Office of the Public Sector Integrity Commissioner of Canada |