Phoenix pay system issues
Public Service and Procurement Canada is working around the clock to resolve all pay issues as quickly as possible.
If you are having issues with your pay, contact us through our feedback form. You can also use this form to request an emergency salary advance.
Services and information
Priority schedule for resolving employee pay issues
Learn how we are prioritizing employee pay issues and receive an update on our progress in resolving them.
Measures undertaken to address pay issues
Learn about the measures and steps we have taken to address employee pay system issues during the transition to the new pay system.
Privacy and the Phoenix pay system
Questions and answers related to employee personal information on the new pay system.