Banking

Bank accounts, debit cards, online banking, deposit insurance, branch closures and more.

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Services and information

Open a bank account

Opening a bank account, the identification you need and your right to receive information.

Bank accounts

Choosing an account type (chequing, savings, joint), including low-cost and no-cost accounts.

Pre-authorized debits (PAD)

Setting up or cancelling a pre-authorized debit and how to report a pre-authorized debit that you did not approve.

Online banking

Online banking, mobile banking and protecting your banking information online.

Deposit insurance

What deposit insurance protects and how much it covers.

ATM fees

Fees for withdrawing money from an ATM and how to save on fees.

Branch closures

When and how a bank must notify you if your branch is closing.

Protect yourself from banking fraud

Protecting yourself from banking fraud and disputing a fraudulent transaction.

Cheques

Post-dated, counter-signed, dishonoured, stale-dated and non-sufficient fund (NSF) cheques.

Using debit cards

How debit cards work, fees, PINs and unauthorized debits.

What we are doing

Laws and regulations

All related laws and regulations

Publications

Report a problem or mistake on this page

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