Contact Official Travel

The Frequently Asked Questions page contains a number of answers to common questions on official passports. If you cannot find the answer to your question, please contact us.

Our business hours are Monday to Friday from 8:30 a.m. to 4:30 p.m. Eastern Standard Time.

By telephone

819-994-3550 or 819-956-8772

By fax

819-997-1255

In person or in writing

Passport Program Official Travel
Place du Centre
200 promenade du Portage, Commercial Level 2
Gatineau QC  J8X 4B7

Attention! Department of National Defence clients

For applications sent by mail:
DND/Official Travel section (passports)
101 Colonel By Drive
Ottawa, Ontario K1A 0K2

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