Canada Pension Plan – After you have applied

6. After you have applied

Upon completion of your application, you can choose to apply for various other CPP benefits and provisions, including:

• Pension sharing
  You may be eligible to share your CPP retirement pension with your spouse or common-law partner.
• Credit splitting
  The CPP contributions you and your spouse or common-law partner made during the time you lived together can be equally divided after a divorce or separation.
• Child-rearing provision
  You may be eligible to increase your CPP retirement pension if you had zero or low earnings because you were the primary caregiver raising your children.
• Foreign benefits
  If you have lived or worked in Canada and in another country, or you are the survivor of someone who has lived or worked in Canada and in another country, you may be eligible for pensions and benefits from Canada and/or from the other country.
• Survivor benefits
  If you are the estate, surviving spouse, common-law partner or child of a CPP contributor, you may be entitled to receive CPP survivor benefits.

If you have applied online, you will receive a letter within a month confirming your eligibility, your start date and the amount you will receive. If you do not receive a letter, contact Canada Pension Plan.

If you have submitted a paper application and have not received a written confirmation of your entitlement three months before your requested start date, contact Canada Pension Plan to find out the status of your application.

You may request a reconsideration of any decision that affects your eligibility or the amount of your benefit.

View and update your Canada Pension Plan and Old Age Security information

Use My Service Canada Account to view and update your Canada Pension Plan (CPP) and Old Age Security (OAS) information.

If you currently receive payments from either the CPP or OAS, or if receipt of your first OAS payment is pending, you can use My Service Canada Account to:

• change your mailing address and telephone number
• sign up for direct deposit or change your banking information; and
• view your payment information, including:
• your payment dates; and
• the amount of your monthly payments.

If you have received a Notification Letter (ISP-3009) and you do not wish to receive your OAS pension at this time, you can use My Service Canada Account to delay receiving your OAS pension.

Financial affairs

If you have authorized someone to act as power of attorney on your behalf, that person cannot use My Service Canada Account.

If you have notified us that a registered trustee, guardian or other legal representative is taking care of your financial affairs, neither you nor your representative can use My Service Canada Account.

If you receive a Quebec Pension Plan benefit, contact Retraite Québec.

The Canada Pension Plan appeals process

You may request a reconsideration of any decision that affects your eligibility or the amount of your Canada Pension Plan benefit.