Blog
2016
My best wishes for the holiday season
Ottawa, ON - December 16, 2016
Delays to Veterans' road to wellness
Ottawa, ON - December 7, 2016
My Thoughts on Veterans Week and Remembrance Day
Ottawa, ON - November 9, 2016
Have You Successfully Transitioned to Civilian Life?
Ottawa, ON - October 27, 2016
My View of the VAC Stakeholder Summit – and what needs to be done to improve the system for Veterans
Ottawa, ON - October 13, 2016
Making it Easier for Veterans to Get What They Deserve
Ottawa, ON - October 3, 2016
Comments on Issues Raised by the DND/CF Ombudsman in Service-Delivery Model Report
Ottawa, ON - September 28, 2016
Joint Transition Project - Closing the Seam
Ottawa, ON - September 26, 2016
Veterans’ Families: Caring for those who care
Ottawa, ON - August 16, 2016
Veterans' Families - Have your Say!
Ottawa, ON - August 16, 2016
Shaping tomorrow’s continuum of care for our Veterans
Ottawa, Ontario - June 23, 2016
A week of recognition: my favourite kind of week!
Ottawa, ON - June 17, 2016
Canada hosting the 2017 Invictus Games!
Ottawa, ON - May 24, 2016
Without clearly defined outcomes, analysis is impossible.
Ottawa, ON – May 19, 2016
The importance of keeping a laser-like focus on Veterans’ outcomes
Ottawa, ON - March 22, 2016
Let’s Chat!
Ottawa, ON - March 17, 2016
Submit your nominations for the Veterans Ombudsman Commendation!
Ottawa, ON – March 1, 2016
If I had a magic wand, what would I do with Veterans' Benefits?
Ottawa, ON - February 25, 2016
Office of the Veterans Ombudsman Priorities
Ottawa, ON - January 19, 2016
2015
Warmest wishes for the Holidays
Ottawa, ON - December 18, 2015
Let’s get veterans’ issues right this time
Ottawa, ON - December 10, 2015
On Remembrance Day . . .
Ottawa, ON - November 10, 2015
Congratulations to the 2015 Recipients of the Veterans Ombudsman Commendation!
Ottawa, Ontario - November 3, 2015
How research and evidence-based analysis can shape Veterans’ public policy
Ottawa, ON - October 29, 2015
Veterans Ombudsman Commendation - Nominations Open
Ottawa, ON - June 15, 2015
Are Recent Government Actions Narrowing the Gap for Veterans?
Ottawa, ON - May 25, 2015
A moving experience I will never forget
Netherlands - May 7, 2015
Get Connected, Stay Informed
Ottawa, ON - April 30, 2015
Creating a real “continuum of care” for Veterans and their families
Ottawa, ON - March 19, 2015
The Winds of Change are Blowing!
Ottawa, ON - March 17, 2015
A Disappointing Update to ACVA’s Recommendations
Ottawa, Ontario – February 3, 2015
Myth Busting - Why the New Veterans Charter Came Into Effect
Ottawa, ON - January 19, 2015
Myth Busting – Reserve vs Regular Force Benefits
Ottawa, ON – January 9, 2015
Mythbusting – RCMP Death Benefits
Ottawa, ON – January 6, 2015
2014
Let Us Reflect and Rejoice for the Holidays
Ottawa, Ontario – December 15, 2014
For Veterans' Sake, Let's Keep Moving Forward
Ottawa, Ontario - December 3, 2014
Honouring our Veterans of the Italian Campaign
Ottawa, ON - December 2, 2014
Moving Forward – VAC Stakeholders Meeting
Ottawa, ON - November 18, 2014
Veterans Week Vignettes
Ottawa, ON – November 14, 2014
In Service of Canada
Ottawa, ON – November 10, 2014
A Strong Canada Remembers
Ottawa, ON – November 3, 2014
It’s time for Veterans’ voices to be heard
Ottawa, ON – October 17, 2014
Recognizing Excellence in the Veterans’ Community
Ottawa, ON - September 24, 2014
Myth Busting - Maximum Claimable Expenses for Vocational Rehabilitation and Assistance Services under the Rehabilitation Program
Ottawa, ON - September 18, 2014
Armed Forces Declaration by the NATO Heads of State and Government
Ottawa, ON - September 9, 2014
Merchant Navy Veterans Day of Remembrance: September 7
Ottawa, ON - September 5, 2014
Myth Busting Veterans Access to New Veterans Charter Lifetime Monthly Benefits
Ottawa, ON – August 18, 2014
Myth Busting the New Veterans Charter Lump Sum Payment
Ottawa – August 15, 2014
Veterans Need Clear Information and Transparent Communications
Ottawa, Ontario – August 13, 2014
Remembering our Veterans’ Contributions from 100 years ago
Ottawa, ON – August 6, 2014
Nominations for the Veterans Ombudsman’s Commendation doubled
Ottawa, ON – July 17, 2014
Senate Committee Report on the Transition of Veterans to Civilian Life
Ottawa, ON – July 4, 2014
House of Commons Standing Committee on National Defence Report “Caring for Canada’s Ill and Injured Military Personnel”
Ottawa – June 24, 2014
An Update on My Activities
Ottawa - June 23, 2014
Dispatch from Normandy
On Juno Beach, Normandy, France - June 6, 2014
New opportunities...new challenges...everyday they arise, but do we act on them?
Ottawa - June 4, 2014
Call for Nominations for the Veterans Ombudsman’s Commendation
Ottawa - June 2, 2014
Veterans’ Expectations are High (Part 2)
Ottawa – May 28, 2014
Providing for Veterans to Secure the Nation
Ottawa – May 26, 2014
Veterans’ Expectations are High
Ottawa – May 23, 2014
Destination 2020 & Veterans: Putting Theory into Practice
Ottawa – May 20, 2014
OVO Team Update
Ottawa – May 20, 2014
Helping Seniors and Veterans of All Ages Navigate through Assisted Living Options Across Canada
Ottawa – May 16, 2014
National Day of Honour
Ottawa – May 13, 2014
Remembering Our First World War Veterans
Ottawa - May 8, 2014
Mental Health Week 2014
Ottawa – May 8, 2014
We have updated our Website!
Ottawa - April 17, 2014
It’s time to reconsider service delivery at Veterans Affairs Canada
Ottawa – April 1, 2014
Our Loss and Our Gain
Ottawa – March 14, 2014
It is Time for a Heroic Moment
Ottawa – March 11, 2014
The Parliamentary Review of the New Veterans Charter
Ottawa – March 6, 2014
Veterans Independence Program Review
Ottawa - February 18, 2014
Unraveling Budget 2014
Ottawa - February 14, 2014
The Closure of Veterans Affairs Canada Area Offices
Ottawa - February 7, 2014
Veterans Need Hope for the Future
Ottawa - January 30, 2014
2013
Lest We Forget All Year
Ottawa - November 20, 2013
Update: Earnings Loss Benefit
Ottawa – November 18, 2013
Changes to Priority Hiring of Veterans in the Public Service
Ottawa - November 15, 2013
A Week to Remember
Ottawa – November 6, 2013
Service Dogs Making a Difference
Ottawa – October 4, 2013
Tenth Anniversary of Canada's Merchant Navy
Ottawa - September 10, 2013
Veterans Vocational Training = Sound Economic and National Security Policy
Ottawa – August 29, 2013
Peace Keepers, Peace Makers, Peace Seekers: All One Veteran
Ottawa – August 27, 2013
Generating Informed Debate on Veterans’ Long-Term Care
Ottawa – August 16, 2013
Canada’s Recognized Obligation to Veterans
Ottawa – August 6, 2013
Improving the New Veterans Charter
Ottawa – July 29, 2013
Korean War Veterans Day
Ottawa – July 26, 2013
Ministerial Shuffle
Ottawa – July 23, 2013
Canada Day and Canada’s Veterans
Ottawa – June 27, 2013
A Unique – But Fleeting – Opportunity
Ottawa – June 14, 2013
Productive Meetings with Veterans Advocates
Ottawa - May 31, 2013
Learning and Exchanging Through Outreach
Ottawa - May 16, 2013
Mental Health Week 2013
Ottawa - May 6, 2013
We'll Never Forget Those Hills
Ottawa - May 2, 2013
Improving the New Veterans Charter, the Way Ahead
Ottawa - April 16, 2013
Audit Report on the Quality of Care at the Sunnybrook Veterans Centre
Ottawa - March 28, 2013
Veterans' voices finally heard!
Ottawa - March 22, 2013
Why make RCMP Veterans go through this?
Ottawa - March 19, 2013
Supporting Families through the Veterans Independence Program
Ottawa - March 6, 2013
Let’s Not Overlook the Needs of Suffering Veterans
Ottawa - February 7, 2013
My Views on the Recently Announced Changes to the Application Process
Ottawa – February 5, 2013
It's Time to Resolve Veterans' Funeral and Burial Expenses
Ottawa – February 1, 2013
Upcoming Outreach
Ottawa – January 21, 2013
2012
Contact us
Ottawa - November 29, 2012
A Message to Veterans and their Families from the Veterans Ombudsman
Ottawa – November 21, 2012
Remembrance Day 2012: An Open Letter to Canadians from the Veterans Ombudsman
Ottawa – November 9, 2012
Veterans' Week 2012
Ottawa – November 5, 2012
One phone call, 600 Veterans, fourteen million dollars
Ottawa - November 2, 2012
Study of the Veterans Review and Appeal Board Processes and Activities
Ottawa - October 30, 2012
Report on Toronto Area Outreach Activities
Ottawa - October 9, 2012
Walking humbly beside Veterans of the Dieppe Raid
Ottawa - September 18, 2012
Response to The View from Charlottetown...
Ottawa - August 23, 2012
The View from Charlottetown...
Ottawa - August 8, 2012
Follow Up on the SISIP Federal Court Decision
Ottawa - July 13, 2012
Call for Nominations for the Veterans Ombudsman’s Commendation
Ottawa - July 5, 2012
One Veteran, One Team - Update
Ottawa - June 22, 2012
One Veteran, One Team
Ottawa - June 5, 2012
On the Right Path...
Ottawa - May 30, 2012
It's All About Engagement
Ottawa - May 29, 2012
Building a bridge, one block at a time…
Ottawa - May 23, 2012
Mental Health Week
Ottawa - May 10, 2012
Report on Saskatchewan Outreach Activities
Ottawa - May 4, 2012
Positive News for Veterans!
Ottawa – May 2, 2012
Report on Vancouver Outreach Activities
Ottawa – April 13, 2012
Activity Report – Spring 2012
Ottawa - April 4, 2012
Veterans' Right to Know Reasons for Decisions: A Matter of Procedural Fairness
Ottawa - February 20, 2012
Outreach activities, winter and spring 2012
Ottawa - February 13, 2012
A busy year ahead - update on files
Ottawa - February 8, 2012
2011
An Open Letter to Canadians from the Veterans Ombudsman
Ottawa - November 9, 2011
Veterans' Week 2011
Ottawa – November 4, 2011
Quebec and Maritime Outreach Tour
Ottawa - October 27, 2011
Bittersweet News for Veterans
Ottawa - October 6, 2011
Reaching out – Fall 2011
Ottawa - September 27, 2011
An Area of Major Dissatisfaction
Ottawa - September 14, 2011
Merchant Navy Veterans Day
Ottawa - September 2, 2011
All for one and one for all!
Ottawa - August 23, 2011
Veterans Ombudsman Advisory Committee
Ottawa - August 15, 2011
August 8 Deadline for Input on Proposed Changes to New Veterans Charter Regulations
Ottawa - July 29, 2011
Activity Report
Ottawa - July 16, 2011
Colonel Belcher Facility in Calgary
Ottawa - July 12, 2011
National Aboriginal Day
Ottawa - June 21, 2011
Hunger Strike in Charlottetown
Ottawa - June 9, 2011
Bill C-55 and the Importance of the Review Clause
Ottawa — 30 March 2011
One Veteran
Ottawa - 21 January 2011
2010
Free Legal Services Announcement for Ontario Veterans
Ottawa — 24 December 2010
First Blog, first day, November 11
Ottawa — November 11, 2010
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