Request emergency assistance
IMPORTANT
This service is only intended for Canadian citizens in need of emergency consular assistance while abroad. We do not have information concerning immigration, permanent residence, or visas.
Email:
Telephone:
From outside Canada
- Call the nearest embassy or consulate.
- +1 613 996 8885 (call collect where available)
- Toll-free numbers in some countries
From inside Canada (non-passport-related)
- 613-996-8885
- 1-800-387-3124 (toll-free from the U.S. and Canada only)
Emergency passport services within Canada (weekends and statutory holidays)
- 1-800-567-6868 (toll-free from Canada only)
SMS:
- 613-209-1233 (carrier charges may apply)
TTY:
- 613-944-1310
- 1-800-394-3472 (toll-free from the U.S. and Canada only)
If we are experiencing a high volume of calls, you may be asked to leave a message. Please follow the instructions carefully. We will return your call as soon as possible.