How do I download a file?
For PC users
- Right-click the link.
- Select “Save target as” or “Save link as.”
- Choose the location on your computer where you would like to save the file.
- Select “Save.”
For Mac users
- Press the Control (ctrl) key and click on the link.
- When the option menu appears, choose “Download link to disk” or “Download linked file.”
- Choose the location on your computer where you would like to store the file. Your computer will start the download once you have selected a location.
Was this answer useful?
Thank you for your feedback.
Contact us about your application
Please use Web form only if:
- the normal processing time for your application has passed and
- you cannot check your application status online or
- you wish to report important changes about your application, such as births, deaths, marriages, divorces, adoptions, changes in address, changes in job status or
- you need urgent processing or
- you would like to make a refugee claim