Questions, Comments, Complaints
Before sending an enquiry, please review these options:
- If your request requires an immediate response, please call 1-888-294-2202 (toll-free).
- Please check the What Can I Bring? searchable list for items you want to bring on the plane.
- If your question or comment is related to an in-flight topic, please contact your air carrier.
- If your browser does not support the form below, you can send your enquiry by e-mail.
CATSA Contact Information:
Telephone: 1-888-294-2202 (toll-free), 8 a.m. - 4:30 p.m. EST
Please note. If you are reporting an incident in the form below, your information must be received by CATSA within thirty (30) days after the incident has occurred.
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