Financial Consumer Agency of Canada
The Financial Consumer Agency of Canada (FCAC) ensures federally regulated financial entities comply with consumer protection measures, promotes financial education and raises consumers’ awareness of their rights and responsibilities.
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Our current Financial Consumer Agency of Canada website will remain available until the move to Canada.ca is complete.
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New members and mandate for National Steering Committee on Financial Literacy
2017-02-14 – News releaseLucie Tedesco, Commissioner of the Financial Consumer Agency of Canada (FCAC), today announced that 15 leaders representing all sectors were named to the National Steering Committee on Financial Literacy, chaired by Jane Rooney, Canada’s Financial Literacy Leader.
FCAC Commissioner named chair of international regulators forum
2016-11-28 – News releaseLucie Tedesco, Commissioner of the Financial Consumer Agency of Canada (FCAC), was appointed Chair of FinCoNet, an international organization of supervisory authorities responsible for financial consumer protection, on November 16, at the organization’s annual general meeting in Jakarta, Indonesia.
Our services and information
Managing your money
Budgeting, banking, money transfers, insurance and planning your finances at different life stages.
Debt and borrowing
Managing debt, credit reports, mortgages, credit cards, loans, lines of credit and more.
Savings and investments
Savings and investment types, options, setting goals and choosing a financial advisor.
Education funding
How much money you'll need, where your money will come from, budgeting and paying off student debt.
Pensions and retirement
Retirement planning, public and registered pensions, RRSPs, RRIFs, retirement income calculator and more.
Canadian Financial Literacy Database
A one-stop source for resources and events from Canadian organizations on budgeting, saving, investing and more.
Making a complaint to your financial institution
The steps for making a complaint to a bank or other federally regulated financial institution.
Protecting financial consumers and merchants
Financial entity obligations, guidance, decisions, complaint information, research, and more.
Accepting credit and debit card payments
Merchants’ rights, how card payments work, choosing a service provider.
Strengthening financial literacy in Canada
Canada’s national strategy for financial literacy, the seniors’ financial literacy strategy, the National Steering Committee and more.
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Tools, calculators and educational programs
Tools to help you choose a bank account and credit card, including budget and mortgage calculators.
Protection from frauds and scams
Identity theft, types of fraud, counterfeit money and other threats or scams.
What we are doing
Laws and regulations
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Features
Tools and calculators
Build your future with the right financial tools.
Emergency funds
Avoid financial stress : save up for emergencies.
Consumer alert
Know your rights if you were signed up for a credit card without your knowledge.
Corporate information
Commissioner
Financial Literacy Leader
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