Veterans Ombudsman Guy Parent
Welcome to the Office of the Veterans Ombudsman
Submit your Complaint Online
If you are a client of Veterans Affairs Canada and you feel you have been treated unfairly, or you would like information about how to solve a problem, the Office of the Veterans Ombudsman is here to help.
Reports
2015 - 2016 Annual Report
Fair Compensation to Veterans and their Survivors for Pain and Suffering
Supporting Ill and Injured RCMP Members and their Families: A Review
Support to Military Families in Transition: A Review
News Releases
Budget 2017 Addresses Veterans Ombudsman’s Recommendations
Ottawa, ON - March 24, 2017
Media Advisories
Veterans Ombudsman to hold public town hall with Veterans on March 9 in Edmonton
Edmonton, AB - March 8, 2017
Veterans Ombudsman's Blog
There has been progress but is it enough?
Today I have published on my website a status update on all the recommendations made by my Office since its inception. Read to find out what has been actioned and what remains to be done.
Will Budget 2017 Help Veterans?
With Budget 2017 to be tabled soon, here are my thoughts on what needs to be in it to help Veterans and their families.
Now is your chance to recognize someone’s selfless and amazing devotion to Veterans!
My Office is now accepting nominations for the 2017 Veterans Ombudsman Commendation. Click to find out how to submit a nomination!
Success Stories
It’s worth the Insulin
An 87 year old Veteran contacted the OVO indicating that he requires a specific type of insulin that is not covered through the VAC drug plan. The client submitted a Doctor’s note ...
VIP going astray
VIP reimbursements of a surviving spouse had gone missing in recent months without explanation. The client’s September reimbursement had already been issued to her twice, and had to be ...
Veteran’s Vocational Rehabilitation Plan Gets a Second Look
A Veteran contacted the Office of the Veterans Ombudsman because he was feeling unsure about the career path Veterans Affairs Canada had selected for him and was worried that the Department was ...
An Outstanding Ambulance Bill is Paid
A Veteran contacted the Office of the Veterans Ombudsman because he had an outstanding ambulance bill that had been sent to a collection agency. The Veteran had submitted the bill to Veterans ...
Home Gym Equipment Approved
A Veteran pensioned at 100 percent had been waiting for a year for approval of home gym equipment to help alleviate the pain to his condition caused by excessive car travel. This Veteran is ...
Government of Canada activities and initiatives
Tell visiting family and friends about eTA
Canada's entry rules have changed. Starting November 10, 2016, if your family or friends plan to fly to Canada, they may need an eTA before they board their flight.#Budget2017 Consultations Begin!
Share your ideas on how to strengthen Canada's middle class and how to grow our economy over the long term.Have your Say! Political activities of charities
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