Employment Insurance information for employers

Online

You can complete the following tasks online:

Employment Insurance Supplemental Unemployment Benefit Program

Employers can use a Supplemental Unemployment Benefit (SUB) plan to increase their employees’ weekly earnings when they are unemployed due to a temporary stoppage of work, training, illness or quarantine.

Payments from SUB plans that are registered with Service Canada are not considered as earnings and are not deducted from employees’ EI benefits.

Employment Insurance Supplemental Unemployment Benefit Program

Employment Insurance Premium Reduction Program

The EI Premium Reduction Program allows employers to pay EI premiums at a reduced rate if their employees are covered by a short-term disability plan that meets the requirements of the legislation.

Employment Insurance Premium Reduction Program

Employer Contact Centre

You can contact the Employer Contact Centre for:

  • Guidance about the Record of Employment (ROE);
  • Requesting paper ROE orders;
  • Technical support for ROE Web and Grants and Contributions Online Services;
  • Report on Hirings support;
  • Work-sharing support;
  • Automated Earnings Reporting System support;
  • Assistance with the Temporary Foreign Workers Program (excluding jobs in Quebec, but including In-home caregivers in Quebec); and
  • Information about Job Bank for employers in British Columbia, Quebec, and Saskatchewan

For other enquiries about EI, you can visit Employment Insurance benefits.

Report a problem or mistake on this page

Privacy statement

The information you provide through this survey is collected under the authority of the Department of Employment and Social Development Act (DESDA) for the purpose of measuring the performance of Canada.ca and continually improving the website. Your participation is voluntary.

Please do not include sensitive personal information in the message box, such as your name, address, Social Insurance Number, personal finances, medical or work history or any other information by which you or anyone else can be identified by your comments or views.

Any personal information collected will be administered in accordance with the Department of Employment and Social Development Act, the Privacy Act and other applicable privacy laws governing the protection of personal information under the control of the Department of Employment and Social Development. Survey responses will not be attributed to individuals.

If you wish to obtain information related to this survey, you may submit a request to the Department of Employment and Social Development pursuant to the Access to Information Act. Instructions for making a request are provided in the publication InfoSource, copies of which are located in local Service Canada Centres.

You have the right to file a complaint with the Privacy Commissioner of Canada regarding the institution’s handling of your personal information at: How to file a complaint.

When making a request, please refer to the name of this survey: Report a Problem or Mistake on This Page.

Please select all that apply:

Privacy statement

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: