Learn about Phone Services

Learn

Comment on an open process about phone issues or applications

The National Do Not Call List (DNCL) gives consumers a choice about whether to receive telemarketing calls.
The Commissioner for Complaints for Telecommunications Services Inc. (CCTS) is an independent organization dedicated to working with consumers and service providers to resolve complaints about telephone and internet services.
The quantity of telephone numbers within an area code is limited, and eventually the demand for them will cause an area code to run out of new telephone numbers.
Pay-per-call services include live and pre-recorded services such as adult chat lines, vote casting, psychic consultations, horoscopes, soap opera updates, games, donations processing, sports scores, weather forecasts, translation, and medical, legal or government services.
The CRTC often receives questions about roaming charges on cellphone bills.
Selecting a wireless service can be tricky. To help you avoid bill shock and take advantage of advances in wireless technology and new competitive offers, the CRTC has released a mandatory code of conduct.
Wireless number portability means that you can keep your phone number when you change from one wireless company to another.