National transportation system
How we oversee market entry / exit and administer regulations
How we resolve disputes
Overview
The Canadian Transportation Agency keeps the national transportation system running efficiently and smoothly in the interests of all Canadians – those who work and invest in it, the producers, shippers, travellers and businesses who rely on it, and the communities where it operates – and the prosperity and social fabric of the country as a whole.
Broadly speaking, to implement this mandate, we:
- oversee market entry and exit by making and administering regulations to ensure that industry parties compete on an equal footings and that the interests of Canadians are protected;
- help resolve disputes by using a range of approaches from relatively informal facilitation and mediation to more formal arbitration and adjudication.
How we oversee market entry / exit and administer regulations
Air transportation
Rail transportation
Marine transportation
How we resolve disputes
We strongly encourage parties to use facilitation or mediation. The vast majority of disputes handled by the Agency are resolved through these quick and less adversarial methods.
We also offer adjudication, as well as arbitration services for certain types of disputes.
Types of disputes we can resolve
Dispute resolution methods
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