Using an immigration and citizenship representative
Find out how to use a representative to help with your immigration or citizenship application. If you are a representative, learn how to use our online portal to do business for your clients.
This doesn’t apply to passport applications.
Learn about representatives
Find out about representatives and what they do, and who can help you with your application
Choose a representative
How to find a representative and protect yourself from fraud
Add, change or cancel a representative
Find out the steps to add a representative to your file, or make changes to your representative on file
Give someone access to your file
Learn more about the steps to give someone access to your file
File a complaint
What to do if you are having trouble with your representative’s services or if they break the law
Access the Authorized Paid Representatives Portal (APR)
If you are a representative, sign in to file, manage, and track applications for your clients
Questions about using or being a representative?
Find quick and direct answers to questions about using or being a representative.
Protect yourself from fraud
Don’t be a victim of fraud – Immigrate to Canada the right way
Before You Arrive in Canada
This video will help you get ready for your new life in Canada. It will explain some of the things you should do before you leave your country of origin to make sure you are prepared when you arrive in Canada.