Phone Services for Canadians

Learn

Know your rights: What the CRTC’s Wireless Code Means For You

Participate

Comment on an open process about phone issues or applications

Connect

Join a CISC working group

About Phone Services in Canada

A solid phone system is crucial to providing Canadians with access to a world class communications system. It is important that Canadians can connect to quality and innovative communication services at affordable prices. We strive to protect the safety and interests of Canadians by:

• enforcing The Unsolicited Telecommunications Rules and the National Do Not Call List;
• regulating telecommunications carriers, including major telephone companies;
• approving tariffs and certain agreements for the telecommunications sector;
• encouraging competition in telecommunications markets to ensure that Canadians have a choice of innovative and affordable services.

We do not intervene in the retail rates for most communication services.