How can we help?
We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, checking order status, returns, and more.
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Shipping & Pickup
- Delivery Time
- Shipping Methods and Costs
- Signature on Delivery
- Shipping Restrictions
- Problems With Your Shipment
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Your Account
- Benefits of an Apple ID
- Find or Reset Password
- Guest Checkout
- Manage Your Account
- Privacy Policy
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Payment & Pricing
- Payment
- Tax
- Education Pricing
- Promotions, Rebates, and Coupons
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Returns & Refund
- Returns Policy
- How To Return
- Refunds
- Additional Information
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Viewing & Changing Orders
- Online Order Status
- Check Order Status
- Track Shipments
- Edit Your Order
- Cancel Order
- View or Print Invoice
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iPhone
- iPhone Availability
- How do I activate my iPhone?
- Support and Training
- Additional Information
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Online Store Exclusives
- Engrave Your iPad or iPod touch
- Configure Your Mac
- Buy a Certified Refurbished Product
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Shopping Experience
- Ratings and Reviews
- Security Policy
- Saving Items and Carts for Later
- Sign Out of the Apple Online Store
- Find an Apple Retail or Reseller Store
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Gifting
- Gift Messaging
- Gift Wrapping
- Gift Cards
- Corporate Gifting and Rewards
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Apple Software
- Older Versions of OS X
- GarageBand Learn to Play
- QuickTime
- iWork
- Aperture
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Apple Print Products
- Your Account
- Creating Your Order
- Shipping & Delivery
- Return Policy
- Learn More
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Questions & Answers
- Getting Started
- Content Guidelines
- Following a Question
- Voting for the Best Answer
- Most Interesting Questions
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Policies
- Privacy Policy
- Sales and Refund Policy
- Hardware Warranties
- Site Terms of Use
- Software License Information