Accessibility

On foot, using a wheelchair, with a stroller or via public transit

If you are coming to the NAC without a vehicle or via public transit, use the entrance on Elgin street.

By car

If you have mobility issues, we strongly encourage you to come to the NAC by car. You can enter the garage via Elgin/Slater and reserved accessible parking is available at the P3 level on a first-come-first served basis.

Drop-off: If arriving at the NAC by taxi, Para Transpo or STO, we recommend that you instruct your taxi to drop-off:

• at the NAC Stage door, Monday to Friday from 8 am to 4pm.  The NAC Stage door is accessible via Queen Elizabeth Driveway.
• at Freiman Lane, Monday to Friday after 4pm and on the weekends.

Accessible seating

Special tickets are available for patrons in wheelchairs. The patron must advise House Management in advance that he/she will require special assistance from the ushers on the night of the show. House Management: (613) 947-7000, ext. 222.

Accessible seating is available through the NAC Box Office 613-947-7000 ext: 620

Hearing devices

The NAC has a Phonic Ear Wireless FM Sound System for patrons with impaired hearing. FM (Frequency Modulation) receivers and several accessories such as a headset for use without a hearing aid, a teleloop and a Cochlea Implant Patch Cord are available, free of charge from the Communication Centre, located near the Theatre Checkroom. Patrons are required to leave a piece of identification.

Who do I contact regarding accessible services?

For wheelchairs, backrests, opera glasses, booster seats and other special services, ask for Patron Services, (613) 947-7000 ext. 212.