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GO PUBLIC
Customer says BMO ignored her plea to cap limit on joint line of credit with ex: debt more than doubles
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4597763.1522683193!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/pearl-scott-marten-stefan-marten.jpg?imwidth=100)
Go Public
When banks cash your same cheque twice, you may be on the hook to pay
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.1856778.1521489808!/fileImage/httpImage/image.jpeg_gen/derivatives/square_140/rosa-marchitelli.jpeg?imwidth=100)
Rosa Marchitelli
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4576484.1521059182!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/brittany-baechler-left-and-her-mother-val-mallou.jpg?imwidth=100)
Go Public
Lawyer charges grieving family thousands for time spent responding to complaint against him
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.1856778.1521489808!/fileImage/httpImage/image.jpeg_gen/derivatives/square_140/rosa-marchitelli.jpeg?imwidth=100)
Rosa Marchitelli
Canada -London ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4557618.1519928656!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_1180/chris-scriven-left-and-deanna-schirmacher.jpg?imwidth=100)
Go Public
Driver furious after truck written off by insurance is returned with 'shoddy repairs'
You pay for auto insurance to get the peace of mind of knowing you're covered in case of an accident, but a Saskatchewan man found he wasn't in the driver's seat when it came to repairs.
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.1856778.1521489808!/fileImage/httpImage/image.jpeg_gen/derivatives/square_140/rosa-marchitelli.jpeg?imwidth=100)
Rosa Marchitelli
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4560568.1520040328!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_1180/marketplace-hidden-camera-door-knocker.jpg?imwidth=100)
GO PUBLIC
'We just have to stop this': MPP says Ontario should investigate banning door-to-door telecom sales
An Ontario MPP says sales tactics used to sell Bell services — revealed in a CBC hidden camera investigation — are "beyond reprehensible" and suggest the province may have to ban such door-to-door sales.
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4556566.1519941010!/fileImage/httpImage/image.png_gen/derivatives/16x9_1180/door-knocker-for-bell-hidden-camera.png?imwidth=100)
Marketplace
CBC hidden camera investigation captures misleading sales tactics for Bell
Marketplace and Go Public teamed up for a hidden camera investigation into Canada’s largest telecom, capturing deceiving sales pitches for Bell as door-to-door sales reps repeatedly misled customers.
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4554173.1519760424!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/krys-weiss.jpg?imwidth=100)
GO PUBLIC
'I wasn't telling them the whole truth': former sales rep for Bell says he was trained to mislead
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4545552.1519243725!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/gianmarco-minichillo.jpg?imwidth=100)
GO PUBLIC
Bell customers say sales reps misled at the door: 'guaranteed' price for services keeps going up
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3874787.1498511576!/cpImage/httpImage/image.jpg_gen/derivatives/square_1180/canadian-currency.jpg?imwidth=100)
Go Public
Against the odds: Why customers often lose in battles with banks
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.1856778.1521489808!/fileImage/httpImage/image.jpeg_gen/derivatives/square_140/rosa-marchitelli.jpeg?imwidth=100)
Rosa Marchitelli
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4512295.1517852208!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/ashley-robinson.jpg?imwidth=100)
Go Public
Disappearing deposits: What happens when banks lose your money
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.1856778.1521489808!/fileImage/httpImage/image.jpeg_gen/derivatives/square_140/rosa-marchitelli.jpeg?imwidth=100)
Rosa Marchitelli
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4499030.1516659043!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/telecom-employees.jpg?imwidth=100)
GO PUBLIC
CBC investigation into sales practices at major telcos prompts growing calls for public inquiry
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4495174.1516547471!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/adrian-clavier-left-and-corey-lewis.jpg?imwidth=100)
Go Public
'Somebody died because of that': Canada's mentally ill allowed to own, buy guns
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.1856778.1521489808!/fileImage/httpImage/image.jpeg_gen/derivatives/square_140/rosa-marchitelli.jpeg?imwidth=100)
Rosa Marchitelli
Canada -Saskatoon |
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4492157.1516227486!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/david-kehoe.jpg?imwidth=100)
GO PUBLIC
More Rogers employees come forward, revealing how they say they're coached to upsell you
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4487378.1516011712!/cpImage/httpImage/image.jpg_gen/derivatives/square_1180/tv-boxes-legal-battle.jpg?imwidth=100)
GO PUBLIC
Rogers employees say managers turn a blind eye so call centre workers can lie and cheat customers
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4478620.1515461436!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/usa-facebook-seniors.jpg?imwidth=100)
CRTC urged to hold inquiry into telecom sales tactics
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4437572.1512683700!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/peter-pawlik-right-ross-weiss-left.jpg?imwidth=100)
Go Public
Location, location, location: How your health-care coverage is linked to where you live in Canada
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.1856778.1521489808!/fileImage/httpImage/image.jpeg_gen/derivatives/square_140/rosa-marchitelli.jpeg?imwidth=100)
Rosa Marchitelli
Canada -Calgary ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4422251.1511838633!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/man-on-mobile-phone.jpg?imwidth=100)
GO PUBLIC
Consumer complaints about telecoms on the rise — wireless issues most common beef
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4415115.1511472771!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/joanne-and-rick-yuke.jpg?imwidth=100)
Go Public
'Scared the heck out of me': Drivers stunned, injured after airbags deploy without warning
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.1856778.1521489808!/fileImage/httpImage/image.jpeg_gen/derivatives/square_140/rosa-marchitelli.jpeg?imwidth=100)
Rosa Marchitelli
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4419000.1511576334!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/dan-breffitt.jpg?imwidth=100)
GO PUBLIC
Bell's 'Let's Talk' campaign rings hollow for employees suffering panic attacks, vomiting and anxiety
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Health ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4413202.1511374575!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/shaelene-mcinnis.jpg?imwidth=100)
GO PUBLIC
Bell customers, employees flood CBC with complaints about high-pressure sales
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Business ||
GO PUBLIC
Bell insider reveals high-pressure sales tactics required on every single call
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Business ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4395390.1510597514!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/jim-johnson-former-landlord.jpg?imwidth=100)
Go Public
'She played us like a piano': Landlord fights for months to evict tenant with long criminal history
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.1856778.1521489808!/fileImage/httpImage/image.jpeg_gen/derivatives/square_140/rosa-marchitelli.jpeg?imwidth=100)
Rosa Marchitelli
Canada -Hamilton ||
GO PUBLIC
'I'm not signing it': Correctional officer says superiors tried to buy her silence after week of 'hazing'
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.3816632.1477083075!/fileImage/httpImage/image.jpg_gen/derivatives/square_140/erica-johnson.jpg?imwidth=100)
Erica Johnson
Canada -British Columbia ||
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.4378763.1509389163!/fileImage/httpImage/image.jpg_gen/derivatives/square_1180/heather-hamilton-online-review-appliance-repair.jpg?imwidth=100)
Go Public
'A year and a half of hell': Customers, businesses pay price for online reviews
![](https://webarchiveweb.wayback.bac-lac.canada.ca/web/20180411143503im_/https://i.cbc.ca/1.1856778.1521489808!/fileImage/httpImage/image.jpeg_gen/derivatives/square_140/rosa-marchitelli.jpeg?imwidth=100)
Rosa Marchitelli
Business ||