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'You're gonna lose your money': Air Canada online glitch leaves retiree on hook for flight he didn't book
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'I was beginning to lose hope': Woman battles bank for 2 years for information on her own account
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Canadian Tire tells wife of ailing customer to pay his $18,000 debt, despite credit card insurance
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'I have to ask you to leave': Insurance adjuster tries to boot breastfeeding mom from meeting
A Calgary woman was asked to stop breastfeeding her infant or leave a meeting with her insurance adjuster.
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Cellphone retailers fail mystery shopping test, researchers plan to tell CRTC inquiry
Mystery shoppers who paid 36 visits to major cellphone retailers in the Ottawa area say they encountered a general lack of knowledge, misinformation, and a total lack of adequate information in writing.
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'I feel cheated': Telco customer set to speak on Day 1 of CRTC hearing into misleading sales practices
Over the next five days, the CRTC will hear from consumers, advocacy groups and telecom service providers, all attempting to influence how the regulator ensures Canadians are protected from aggressive and misleading telecom sales.
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Rogers, Fido and Bell call centre workers penalized for reducing plans, offering credits
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Jobless man told to pay thousands for government EI mistake
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Gambling addict says B.C. government lacks will to set limits on billion-dollar industry
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Man with mental disability nearly bankrupted by door-to-door sales contracts
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Controversial commissions: DIY investors fight back against trailer fees
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'Give me the damn car': Red tape keeps grieving widow from driving clunker
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'Process is torturous': Federal whistleblower says Canada doesn't protect people who speak out
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Former Bell and Rogers employees reveal sales secrets submitted to public inquiry
Ottawa orders CRTC to investigate reports of 'aggressive' telecom sales practices
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Winners and losers in the plan to equalize access to medication
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Court clerk with PTSD fighting province, insurer to go back to work
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Drivers take on car insurance companies for coverage you can't get in Canada
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'I could have ID'd him': Woman says Dominican resort didn't investigate claim that she was raped by staffer
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Frustrated by fine print, car-buying couple learns you don't always get what you pay for
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'They did play God,' says woman who was not told about grandchild placed in foster care
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Customer takes Bell to court and wins, as judge agrees telecom giant can't promise a price, then change it
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CIBC financial adviser 'stunned' that federal investigation found bank customers not widely upsold
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Former recruit's alleged torture getting fresh look from investigators
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Telecom mediator adds staff to deal with soaring complaints about Bell, Rogers, Telus and others
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Customer says BMO ignored her plea to cap limit on joint line of credit with ex: debt more than doubles
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When banks cash your same cheque twice, you may be on the hook to pay